Sales Associate - Youngstown, OH - Johnson & Johnson MedTech, Orthopaedics

Sales Associate

We are searching for the best talent for Sales Associate to be in Youngstown, OH.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness.

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

DePuy Synthes Trauma offers a comprehensive portfolio of trauma care solutions for the treatment of the most simple to the most complex trauma injuries using traditional and minimally invasive techniques.

The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level. Sales Associates also support sales objectives, cover cases, and maintain / manage surgeon and account relationships within a geographic territory and may offer / sell the breadth of portfolio, services, and solutions for assigned accounts.

Key Responsibilities :

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create / close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as required.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers' insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS's products versus competition by providing the customer unique insights.

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