Field Service Engineer II

Field Service Engineer II

Location

US-CA-San Jose

Company

Canon U.S.A., Inc.

Requisition ID

33523

Category

Field Service

Position Type

Full-Time

Workstyle

Full-Time On Site

About the Role

Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories / nonvolatile memories. We have an exciting opportunity in San Jose, CA to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations.

This position performs technical support of the high vacuum equipment for PVD and related robotics. The individual must understand vacuum technology, general practices, and procedures within the semiconductor field and be able to apply such skills fluently to perform field service duties at customer's clean room. In addition, provide on-call technical support, which may require off shift work.

This position requires full-time presence at your assigned office(s) / worksite(s).

Your Impact

Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19

• Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time.
• Troubleshoot hardware and software related issues and implement solutions
• Collect data for software related issues and discuss with headquarter in Japan.
• Accurately document all maintenance activity and provide field service reports.
• Install equipment control software and maintain record of software revision history.
• Participate in the installation of equipment at customers' sites.
• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
• Provide training and assistance to other technicians.
• Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees,
• Escalate serious or complicated repair problems to senior level team members.

About You : The Skills & Expertise You Bring

Substantial amount of driving required, sometime for multiple hours at a time.

Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.

The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication parts at distances close to the eyes.

Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)

The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.

The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

We are providing the anticipated rate for this role : $29.20 - $43.73 hourly

Company Overview

About our Company -

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Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site https : / / www.usa.canon.com / about-us / life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https : / / www.usa.canon.com / about-us / life-at-canon.

#CUSA

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s) / worksite(s) / territory on your scheduled work days.

Posting Tags

#PM19 #LI-NF1 #LI-ONSITE #ID22

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