Customer Service Order Pullers

Order Puller

The Order Puller receives and processes incoming and outgoing orders for materials, and / or merchandise to satisfy customer requests.

Supervisory Responsibilities : None.

Duties / Responsibilities :

• Verify customer and order information for correctness, checking it against previously obtained information as necessary
• Receive and respond to customer orders as required.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• Recommend merchandise or services that will meet customer's needs.
• Inspect outgoing work for compliance with customers' specifications.
• Check inventory system to determine availability of requested merchandise.
• Notify appropriate departments when supplies are low, or when orders would deplete available supplies.
• File copies of orders received, or post orders on records as required.
• Maintain proficiency in all organizational safe working policies and practices.
• Maintains a safe and clean work environment.
• Performs other related duties as assigned.
• Adheres to company policies and work requirements.

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

Other Requirements :

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.