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We are currently seeking an experienced :

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JOB SUMMARY :

Assists with access to care for CSNP members in collaboration with RN case manager and nurse practitioner.

Obtains information for members based on the model of care requirements.

Obtains information to assist with evaluation of patient needs.

Communicate effectively with individuals across the care continuum.

Documents member information in the electronic medical record.

Reviews appointments communication pertinent information to RN Case Manager(s) and nurse practitioner(s) for additional interventions

Collaborate with IDT for coordination of care

Communicate with member and / or family obtaining and providing information regarding care and needs.

Strong communication skills and focus on customer needs and services.

Assists with any patient emergency as needed.

Recommends and / or conducts specific areas of in-service or continuing education with patients and caregiver as appropriate.

Assists with compliance of quality measures for CSNP program

Assist with HEDIS measures and collection of data

Assist with collection and presentation of QA data for the CSNP program

Participates on ICT meetings for CSNP members

Functions in CNA role if needed for member visits

Performs other duties as assigned.

JOB REQUIREMENTS :

Graduated from an accredited Certified Nursing Assistant (CNA) with a current CNA certification in the state of practice preferred

2 years' clinical experience as a Certified Nursing Assistant (CNA) in geriatric, adult or family practice setting, preferred

2 years' experience working in a community-based program involving geriatric, adult or family practice setting

Pertinent clinical work experience relevant to population served.

Current BLS certification

Must be able to demonstrate computer skills, including use of e-mail and Microsoft office word and excel

Must be able to demonstrate effective written communication skills including but not limited to writing reports and correspondence

Must be able to demonstrate effective verbal communication skills, including but not limited to speaking effectively to members, providers, families and staff and listening to members, providers and families

Demonstrated ability to meet deadlines, and use time effectively and efficiently.

Demonstrated successful experience working in an environment of change. Effectively copes with change and uncertainty; responds and "shifts gears" comfortably

Is dedicated to meeting the expectations and requirements of both external and internal customers, acts with customers in mind

Demonstrated ability to establish and maintain effective relationships with customers, and gain their trust and respect

Uses logical methods to solve problems with effective solutions; looks beyond the obvious for solutions

Is action oriented and sees challenges as opportunities

Knowledge of community resources

Previous experience working with behavioral health populations

Experience working with low income and disadvantaged populations

Previous work with vulnerable adults or senior population

Must meet company driving standards

Must have valid state driver's license and be able to drive a car

Must meet company's automobile liability insurance standards and provide proof of coverage

Must be able to independently travel to assigned locations

Visit www.libertycareers.com for more information.

Background checks / drug-free workplace.

EOE.

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