Front Desk Associate Pet Care

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Free uniforms

Paid time off

Front Desk Associate All American Pet Resorts (North Brunswick)

Must have professional experience in a pet care setting

Do you love dogs and people? Were looking for a Front Desk Associate who can provide exceptional customer service, manage check-ins and check-outs, and isnt afraid to roll up their sleeves and jump in with the pups when needed.

This is not a sit-behind-the-desk kind of job. Our front desk team sets the tone for the whole customer experience both human and canine and also knows how to back up the staff behind the scenes when needed.

Responsibilities

• Greet customers warmly and handle check-ins, check-outs, and reservation updates
• Answer phones, respond to emails, and manage scheduling
• Provide friendly, accurate info about services, pricing, policies, etc.
• Maintain accurate records of vaccination, feeding instructions, and medications
• Assist with cleaning, feeding, walking, and general care as needed (including kennel work)
• Communicate clearly with both the customer and the back staff to ensure smooth transitions and happy dogs

Requirements

• Professional experience in a pet care setting is required (vet, pet resort, daycare, etc.)
• Strong customer service skills friendly, patient, and solution-oriented
• Ability to multitask in a fast-paced, dog-filled environment
• Willingness to step into back-of-house roles when needed
• Comfortable handling dogs of all sizes and temperaments

Perks

• Competitive pay
• Free pet care services
• PTO + 401(k) with company match
• Supportive, professional team environment

Apply today and join a team where both dogs and people are treated like VIPs.