Sales Representative

Job Title

Responsibilities :

• Achieve or exceed sales budget.
• Achieve or exceed margin contribution budget.
• Maintain expenses at or below budget.
• Increase gallon growth.
• Grow opportunity account sales.
• Collect reliable customer / territory information and estimate individual customer potential.
• Conduct competitive product testing and comparisons to S-W and identify current competitors' strengths and weaknesses and S-W's competitive advantage.
• Develop territory market development plan and obtain approval.
• Develop a strategy to sell target customers, and identify items or product categories that require specific attention in support of this strategy.
• Develop weekly selling plan and conduct sales calls accordingly, occasionally in conjunction with servicing Store / Facility Manager.
• Determine where customer is in the overall selling process and what steps are necessary to move the process along.
• Conduct product demos to support the selling process.
• Obtain information necessary to open a new account and communicate to credit office.
• Access product / technical information to support customers' application requirements.
• Complete required call and expense reports on a timely basis.
• Identify sources of sales leads and follow through on leads provided by store / Facility personnel as appropriate.
• Refer appropriate sales leads to Wood Sales Reps.
• Understand servicing store / Facility's strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the store's capabilities.
• Identify products and quantities that must be carried in inventory to support customer needs and communicate this to store / Facility.
• Identify potential problems and work with Store / Facility Manager to resolve.
• Handle customer complaints within lines of authority and manage process to resolution.
• Assist Store / Facility Manager in resolution of product supply problems.
• Conduct customer surveys.
• Assist in servicing stores / Facilities' physical inventory.
• Service existing accounts to insure continued loyalty.
• Other duties as assigned.

Job duties include contact with other employees and access confidential and proprietary information and / or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.