Hospitality Professional

Job Description

Job Description

The Hospitality Professional / Host at Neighborly delivers exceptional service, creating a welcoming and warm dining experience for every guest. This role includes assisting guests with kiosk orders, answering menu questions, supporting marketplace purchases, and ensuring the marketplace maintains Neighborly’s standards of cleanliness and hospitality.

KEY RESPONSIBILITIES :

Greet every guest with a warm smile and friendly demeanor, ensuring they feel valued and appreciated from the moment they enter the restaurant.

Assists guests with menu / kiosk questions. Engage with guests to understand their preferences and needs, offering tailored recommendations and making every guest feel special.

Oversees the carry-out area of the restaurant by distributing out online orders, cleaning and organizing carry-out shelving, and assisting guests that require assistance with their carry-out order pick up

Assists with FOH tasks to include assisting guests with marketplace orders, taking orders at the POS, running food, and helping maintain cleanliness of the restaurant.

Maintains cleanliness and items stocked in the Marketplace

Upholds company safety and sanitation requirements to ensure the health and safety of our guests and employees

QUALIFICATIONS / SKILLS :

Excellent communication and people skills with a friendly, guest-focused demeanor

Sense of urgency and able to work in a fast-paced environment

Ability to work as a team-player

Ability to multi-task, prioritize, and organize

Able to work flexible hours as necessary

EDUCATION AND / OR EXPERIENCE :

High-volume restaurant experience preferred

ESSENTIAL PHYSICAL FUNCTIONS

Must have the ability / stamina to work a minimum of 24 hours a week

Ability to stand / walk for up to 8 hours per day

Must be able to lift and carry up to 25 lbs

Must be able to tolerate potential allergens to include peanut products, egg, dairy, gluten, soy, seafood and shellfish

COMPENSATION & BENEFITS

Starting at $16.25 / hour

Tips for all hourly Team Members (non-management positions)

Medical, dental, and vision benefits

Paid sick time off

Why Neighborly?

We’re more than a job—at Neighborly, we believe in creating a space where every guest and team member feels at home. We are a brand new restaurant concept that has curated the best restaurants and finest chefs under one roof to offer something craveable for every member of the family. Think of us as an extension of your kitchen, serving up delicious and comforting meals fit for any occasion. Join us and grow your career while being part of a culture that values connection, creativity, and, of course, amazing food! Be Neighborly. Eat Neighborly.