Order Processing SpecialistMerit Brass Company • Cleveland, OH, US
Order Processing Specialist
Merit Brass Company • Cleveland, OH, US
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job_description.job_card.job_descriptionEnsure that customer orders are entered within the specified order entry goal. Receives and processes orders accurately and efficiently. Works closely with the credit department, purchasing, and the Shipping Liaison to ensure prompt processing of customer purchase orders. Contributes to identifying root cause and corrective actions relating to errors, processes, and other goals as required. Participate in training as required for current and future roles. Advocates the spirit of teamwork and personal accountability in the performance of other duties and responsibilities as requested by department supervisor. Willingness and ability to work overtime when asked by a manager or supervisor. Ability to communicate professionally and foster teamwork with cross functional teams and within department. High school graduate, G.E.D., or equivalent. Ability to speak clearly and communicate in a writing style that is grammatically correct. Ability to learn, retain and utilize extensive part number matrix. Ability to quickly learn and operate computer software systems. Strong organizational skills with the ability to multitask and effectively prioritize and manage workflow. Accurate, focused and detail oriented. Highly proficient in Excel, Word & Microsoft Outlook. Dependable work habits, including punctuality, attendance, and work ethic. Ability to perform effectively under conditions of fluctuating workload. Self-motivated. Capable of managing a multi-task environment with deadlines & other requirements. Ability to work effectively with customers and co-workers. Willing and able to continuously improve yourself, others, and the operations in a fast-paced, changing environment. Capacity to work in a total quality management environment with continuous process improvement. Perform other duties that may be assigned to support overall Merit Brass operations.
Job Description
Job Description
Merit has a rich history of offering the most comprehensive flow control and piping connection technology. Their goal is to make the Merit Experience for their customers seamless by bundling a complete line of consistent, high quality piping products, flow control devices and piping system solutions. Merit features a full range of stainless steel pipe fittings and leaded & lead-free brass pipe fittings , pipe nipples , pipe , pipe valves , pipe flanges , stainless steel tubing , forged steel fittings and press technology , which includes carbon, copper, and stainless steel.
Objectives
- Process error free customer purchase orders in a timely and efficient manner.
- Achieve departmental goal by meeting or exceeding the order processing on time objective.
- Achieve individual productivity goals (errors / month, orders / lines entry / hour).
- Complete cross-training to perform all sales support functions accurately and effectively.
- Uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.
- Maintain a professional, ethical, and respectful attitude while exercising teamwork.
Responsibilities
Requirements
Merit Brass is an equal opportunity employer with a history of diversity and inclusion. Our entire team exercises self-accountability married with a positive solutions-based attitude towards our team's success. Explore what it means to be a part of the Merit family at https : / / meritbrass.com / careers / join -the-merit-family.
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Processing Specialist • Cleveland, OH, US
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