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Director, AI - Process Excellence

Director, AI - Process Excellence

Harman InternationalStamford, CT, United States
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We are seeking a hands-on technical leader who can drive enterprise-scale AI adoption across our automotive division.

What You Will Do

  • Lead the architecture and development of AI platforms focused on internal process excellence.
  • Partner with the Automotive Principal Architect to define the architecture, tools, and processes for AI / ML adoption globally.
  • Manage a team of five AI practitioners, while mentoring global teams implementing AI solutions.
  • Design and implement advanced AI solutions requiring cross–value-stream orchestration.
  • Influence an AI-first culture across HARMAN’s Automotive Digital roadmap as part of the Automotive Digital Leadership coalition.
  • Lead development of end-to-end data platforms for agentic AI training, evaluation, and reinforcement, aligned with strategy, budget, and resources.
  • Build scalable, real-time pipelines to ingest, transform, and store multimodal data (text, logs, user interactions, actions, environments).
  • Design dynamic memory and knowledge systems (vector stores, graph DBs, memory stores).
  • Collaborate with researchers to integrate live feedback, human-in-the-loop data, and auto-labeling systems.
  • Own data governance, quality, and security policies for self-improving AI agents, aligning with global standards.
  • Build observability tools for agent behavior and decision tracking (lineage, reproducibility, versioning).
  • Mentor junior engineers and cultivate a high-performance engineering culture.
  • Stay ahead of AI infrastructure trends and incorporate best practices into roadmaps.
  • Act as subject matter expert for AI engineering internally and externally.
  • Manage budgets for AI tools and rigorously measure value generated vs. costs.
  • Drive ecosystem partnerships, vendor management, and executive-level influence to advance adoption.

Success Measures

  • Delivery of scalable, enterprise-grade platforms.
  • Number of production AI agents driving measurable efficiency and effectiveness gains.
  • What You Need to Be Successful

  • Graduate degree in Computer Science, Engineering, or related field (PhD a plus).
  • 10+ years of data engineering experience, including 5+ years in leadership or architecture.
  • Expertise in Python and SQL.
  • Strong background in real-time streaming frameworks (Kafka, Pulsar, Spark Streaming, Flink).
  • Experience building and maintaining data lakes / warehouses (Snowflake, Delta Lake, BigQuery, MS Fabric).
  • Hands-on with LLMs, vector databases (Pinecone, FAISS), and agent memory systems.
  • Knowledge of MLOps / agent lifecycle tooling (LangChain, MCP, AutoGen, MLflow).
  • Cloud-native architecture experience (AWS / GCP / Azure), incl. orchestration (Airflow, dbt).
  • Proven ability to influence, lead change, and communicate effectively with stakeholders.
  • Bonus Points if You Have

  • Familiarity withagent frameworks(OpenAI Assistants, LangGraph, AutoGPT, CrewAI, Semantic Kernel).
  • Project Management certification (e.g., PMI).
  • Advanced cross-cultural leadership and conflict resolution skills.
  • Automotive or manufacturing industry knowledge.
  • What Makes You Eligible

    Willingness to travel up to 20%, including international travel (team collaboration, customers, partners, and conferences).

    Flexibility to work remotely or from a US HARMAN office hub.

  • Successfully complete a background investigation and drug screen as a condition of employment
  • What We Offer

    Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)

    Extensive training opportunities through our own HARMAN University

    Competitive wellness benefits

    “Be Brilliant” employee recognition and rewards program

    An inclusive and diverse work environment that fosters and encourages professional and personal development

    #LI-Hybrid

    #LI-MM1

    Pay Transparency

    $ 185,250 - $ 271,700

    Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.

    Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled. Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.

    You Belong Here

    HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

    About HARMAN : Where Innovation Unleashes Next-Level Technology

    Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

    Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

    Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn / email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through : harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com )

    #J-18808-Ljbffr

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