At Ulta Beauty , we are transforming the world one shade, one lash, one cut at a time. Beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values where voices are heard and growth opportunities abound, consider Ulta Beauty .
The Specialty Artist – MAC is responsible for maximizing sales in the MAC brand by engaging guests to determine their individual needs, assisting guests in selecting and purchasing merchandise, and maintaining overall store standards, including cleanliness and replenishment.
Principal Duties & Responsibilities
Performance
- Meet or exceed MAC brand sales and service goals and contribute to store goals related to retail and service sales, guest loyalty, omni‑channel, and retail shrink.
- Build and maintain strong customer relationships by interfacing with existing guests, maintaining an active contact list, and following up on inquiries.
- Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service, offering samples, and recommending complementary products and / or services.
- Conduct personalized, professional caliber makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations with guests to MAC and Ulta Beauty brand standards.
- Study and practice the Skill Certification requirements and complete skill sets within the specified time frame set by Ulta Beauty and MAC brand.
- Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories / departments of the Ulta Beauty store.
- Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Share benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor.Maintain and update an active clientele portfolio for MAC brand sales.Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the “Back to MAC” program.Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in‑store events and promotions.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.Collaborate with managers and associates throughout the store to help grow the business.Process
Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed.Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards.Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the sales floor, restrooms, cash wrap, back room, and break area.Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices.Protect company assets by following loss prevention best practices and providing exceptional guest service.Execute other operational tasks as directed.Job Qualifications
Education
High school diploma is preferred.Cosmetology or demonstrator license where required by state law.Experience
Cosmetics artistry experience preferred.Skills
Demonstrates significant competency in sales, products, and service.Ability to build and maintain strong customer relationships.Ability to work independently and as part of a team.Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast‑paced environment.Strong verbal communication and interpersonal skills.Special Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidays.Attend brand sponsored trainings.Working Conditions
Frequent mobility during shift.Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.Continuous lifting and / or moving up to 10 lbs. during shift.Continuous coordination and manipulation of objects during shift.About
At Ulta Beauty (NASDAQ : ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full‑service salon in every store featuring hair, skin, brow, and make‑up services.
Equal Opportunity Employer
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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