Front Desk & Retail AssociateUrban Nirvana Spa & Salon • Mount Pleasant, South Carolina, United States
Front Desk & Retail Associate
Urban Nirvana Spa & Salon • Mount Pleasant, South Carolina, United States
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job_description.job_card.job_descriptionPrior experience in a customer service or retail environment. Strong teamwork and effective communication skills. A professional demeanor when interacting with clients via phone, messaging, or email. A naturally outgoing and personable attitude. A passion for learning about new products and enthusiastically promoting them to clients to drive sales. Opportunities for professional growth. Employee discounts on retail products. Perks and discounts on salon and spa services. Full-Time Employee Benefits : Medical, Dental, Vision, Short Term Disability, Life Insurance, 401K, and Paid Time Off (PTO). Luxury Spa & Salons in South Carolina Female-owned business formed in 2000 Established in Charleston but has since grown to 10 locations across the state!Charleston / Columbia / Greenville
Job Description :
As a Guest Care and Retail Associate at Urban Nirvana, your responsibilities will be diverse, encompassing administrative and operational duties. These include, but are not limited to :
- Warmly greeting and assisting all incoming clients.
- Managing all incoming and outgoing phone calls.
- Overseeing the appointment schedule, including client check-ins and check-outs, and resolving issues such as late arrivals or missed appointments.
- Developing comprehensive knowledge of our retail products to effectively assist clients.
- Maintaining the clean and fresh environment of the spa and salon throughout the day.
- Booking appointments and processing transactions using our Point of Sale (POS) system.
- Assisting shoppers with retail inquiries and purchases.
An Ideal Candidate Will Possess :
Availability :
Candidates must be available to work afternoons and weekends.
Benefits :
About Urban Nirvana Spa & Salon :
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Front Desk Associate • Mount Pleasant, South Carolina, United States
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