Talent.com
At Your Service Center Associate, Fairlane Town Center - Part Time
At Your Service Center Associate, Fairlane Town Center - Part TimeMacy's • Dearborn, MI, US
At Your Service Center Associate, Fairlane Town Center - Part Time

At Your Service Center Associate, Fairlane Town Center - Part Time

Macy's • Dearborn, MI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Job Overview

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal / financial advice

Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience

  • Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
  • Offer options and solutions to customers to complete the sale
  • Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement
  • Assist customers in all aspects of the total store experience, including customers using devices to shop and compare
  • Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure collection area is organized so the customer pick-up experience is friction-free
  • Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
  • Demonstrate knowledge of store products and services to drive sales and minimize returns
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed.
  • Follow store's audit policies and procedures
  • Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • Product Knowledge : Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.

    Communication : Comfortable communicating with customers virtually, via phone, and in person.

    Sales : Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.

    Technology : Utilize point of sale technology and applications to help in selling and fulfilling customer orders.

    Continuous Learning : Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources.

    Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

    Collaboration : Partnership with the total team to drive sales and deliver the customer experience

    Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

    Enjoy meeting people, learning about them, and sharing information

    Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.

    You can handle electronic devices with no problem.

    Must be able to :

    Understand and communicate effectively with customers, co-workers, and supervisors

    Read and understand employment policies and safety rules / procedures in English

    No Education or Experience Required

    This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders. Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

    serp_jobs.job_alerts.create_a_job

    Associate Center • Dearborn, MI, US

    Job_description.internal_linking.related_jobs
    Seasonal Retail At Your Service Associate, Twelve Oaks

    Seasonal Retail At Your Service Associate, Twelve Oaks

    Macy's • Novi, MI, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Service Associate

    Retail Service Associate

    Comcast • Taylor, MI, US
    serp_jobs.job_card.full_time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Westland

    Seasonal Retail At Your Service Associate, Westland

    Macy's • Westland, MI, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Service Associate

    Client Service Associate

    LPL Financial • Troy, MI, US
    serp_jobs.job_card.full_time
    Build a career where ambition meets innovation.At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence.This in office em...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Somerset Collection

    Seasonal Retail At Your Service Associate, Somerset Collection

    Macy's • Troy, MI, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Associate (Full-Time) - Lincoln Center, Oak Park, MI

    Sales Associate (Full-Time) - Lincoln Center, Oak Park, MI

    DTLR • Oak Park, MI, US
    serp_jobs.job_card.full_time
    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The Full-Time Associate is responsible for assisti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Southland

    Seasonal Retail At Your Service Associate, Southland

    Macy's • Taylor, MI, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Fairlane Town Center

    Seasonal Retail At Your Service Associate, Fairlane Town Center

    Macy's • Dearborn, MI, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Full Time Client Service Associate

    Full Time Client Service Associate

    Independent Bank Opportunities • Novi, MI, US
    serp_jobs.job_card.full_time
    Full Time Client Service Associate.Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Part Time Associate Banker North Oakland (30 Hours)

    Part Time Associate Banker North Oakland (30 Hours)

    Chase • Clarkston, MI, US
    serp_jobs.job_card.part_time
    serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate - Customer Service Center - Bowie, MD

    Customer Service Associate - Customer Service Center - Bowie, MD

    WesBanco Bank Inc. • Ann Arbor, MI, United States
    serp_jobs.job_card.full_time +1
    Customer Service Associate - Customer Service Center.This position is 100% remote within the Bank's footprint.Employee will work full time remote outside of a WesBanco location (may occasionally at...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Fulfillment Center Associate - Detroit

    Fulfillment Center Associate - Detroit

    Kroger • Romulus, MI, US
    serp_jobs.job_card.full_time
    Seamlessly fill customer orders throughout the Fulfillment Center in a fast-paced environment.Responsible for the quality of the customer orders within the inbound, outbound, and dispatch operation...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Service Representative

    Member Service Representative

    Zeal Credit Union • Livonia, MI, US
    serp_jobs.job_card.full_time
    Join Zeal Credit Union as a Full-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Livonia, MI! This position offers the opportunity to make a real...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Service Center Representative

    Member Service Center Representative

    Michigan First • Southfield, MI, US
    serp_jobs.job_card.full_time
    Member Service Center Representative 365 Live Call Center.Schedule : Five days per week, 8 hours per day.The two days off per week will include either Saturday or Sunday, and the other will be duri...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Service Representative Part Time

    Guest Service Representative Part Time

    Nothing Bundt Cakes #320 • Brighton, MI, US
    serp_jobs.job_card.part_time
    A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.Youll get to play party planner by helping guests order the right cake for their c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Service Specialist

    Member Service Specialist

    Zeal Credit Union • Wayne, MI, US
    serp_jobs.job_card.full_time
    Join us at Zeal Credit Union as a Full-Time Member Service Specialist right in Allen Park, Taylor, and Woodhaven MI! This onsite position offers an exciting opportunity to develop your skills in cu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    At Your Service Center Associate, Briarwood - Full Time

    At Your Service Center Associate, Briarwood - Full Time

    Macy's • Ann Arbor, MI, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Team

    Service Team

    Panda Restaurant Group • Auburn Hills, MI, US
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30