$18-$24 / hr | Full Time | Billerica, MA
Join a fast-growing, family-owned company that actually values its people . At Doug Anderson Plumbing and Heating , we're built on integrity, reliability, and community. We take care of our customers - and each other.
We're looking for a detail-driven, reliable, and upbeat Office Assistant to keep our operations running smoothly. If you love staying organized, supporting a busy team, and helping customers, you'll fit right in.
What You'll Do
- Support the Office and Operations team with scheduling, calls, and daily organization
- Manage customer info and job details in ServiceTitan (training provided)
- Assist with customer follow-ups, emails, and workflow coordination
- Keep office files organized and up to date
- Help maintain a positive, professional, and fun office vibe
What You Bring
Prior office / admin or customer service experienceStrong communication, organization, and multitasking skillsConfidence with Google Workspace (Docs, Sheets, Calendar, etc.)P ositive attitude, reliability, and attention to detailService Titan experience is a big plus, or similarWhy You'll Love It Here
Health & Dental Insurance (50% company-paid)Vacation Time - Up to 40 hoursSick Time - Up to 40 hours401(k) with 4% Company MatchFamily-Owned, Supportive TeamSteady Full-Time Hours (Mon-Fri)Casual Dress Code (company shirts provided)Local Company Culture - No Corporate NonsenseLocation : 34 Sullivan Rd, Suite 25, Billerica, MА
Pay : $18-$24 / hr (based on experience)
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