Technology Services Lead

Overview

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth, including our commitment to an inclusive workplace, attracting and developing exceptional talent, supporting teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

Job Description : This job is responsible for leading a team to develop best practices and set operational standards. Key responsibilities include leading the plan, design, and implementation of complex solutions, applying knowledge of technology, and communicating technology solutions across audiences including technical, managerial, business executives, senior executives, and / or vendors. Job expectations may include coaching, mentoring, providing feedback and career development to members of the team, directing team activities, and adhering to defined practices and policies to obtain results.

This job is responsible for the co-leadership of a Platform Services team within MAPS ETCS. The role focuses on 3 key areas :

• Change & Release Management, Observability and Engineering Solutions. The role will primarily focus on providing functional leadership of the AMRS Platform Services team. The role will provide guidance to MAPS and CIO teams to get Change and Release operating in a uniform manner across all the ETCS lines of business, tracking adherence to policies, procedures, and standards. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools / services and embracing a culture of innovation and continuous improvement.

Managerial Responsibilities

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Responsibilities

Required Qualifications

Desired Qualifications

Skills

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US - NJ - Jersey City - 525 Washington Blvd (NJ2525), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)

Pay range $117,100.00 - $181,800.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and / or group; and the overall success of the Company.

Benefits : This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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