Commercial Laundry Systems Field Installation Technician

Job Description

Job Description

A day in this role

You start the morning by reviewing dispatched tickets in your email and ticketing system. With parts stocked in your company vehicle, you head to customer sites within your service territory to install and commission commercial washers and dryers. On-site, you diagnose issues, perform start-ups, and walk clients through safe operation. Between visits, you update work orders, order replacement parts, and communicate any escalations to the Service Manager. Before wrapping up, you reconcile vehicle inventory and submit accurate expense and service reports.

What you'll do

• Install, commission, and repair commercial laundry equipment following company standards and safety practices.
• Diagnose mechanical and electrical issues; document findings and recommend solutions to customers.
• Provide clear instructions to clients on proper operation after installation or repair.
• Support routine preventive maintenance and disassembly / reassembly for service.
• Research and place parts orders; review work orders and invoices to ensure parts are ordered on time to meet deadlines.
• Manage vehicle inventory; track and report company expenses accurately.
• Travel in a company vehicle to customer locations for on-site troubleshooting, repairs, and installations; respond to emergency or unscheduled maintenance as assigned by the Service Manager.
• Escalate complex issues appropriately and contribute ideas to improve processes and best practices.
• Perform additional tasks that keep the department running smoothly.

QualificationsEducation & experience

Skills & abilities

Travel

Travel is limited to the defined service territory.

Standard and physical requirements

Benefits and programs

How we work : DRIVE