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Senior Gift Card Program Manager

Senior Gift Card Program Manager

MGM Resorts InternationalLas Vegas, NV, US
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Senior Manager Gift Card Program

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

MGM Resorts International is seeking a Senior Manager to lead our Gift Card Program, part of our Loyalty Marketing team focused on financial partnerships. This high-impact role blends marketing, analytics, operations, and vendor management, offering the opportunity to build a best-in-class program that drives revenue and brand loyalty across our iconic destinations.

The day-to-day responsibilities include :

  • Own and manage the full gift card lifecycleincluding operations, compliance, and marketing strategy.
  • Develop and execute multi-channel campaigns in partnership with Brand Marketing, PR, Paid Media, and Property Marketing teams.
  • Lead promotions and drive sales growth across online, in-store, 3rd-party retail, and B2B distribution channels.
  • Act as the primary point of contact for internal stakeholders and external partners, including our third-party gift card processor.
  • Pull, analyze, and interpret performance data by channel to evaluate campaigns and identify opportunities for optimization.
  • Host monthly business reviews to share insights with senior leadership, including performance metrics such as activations, redemptions, and incremental spend.
  • Manage the program's annual operating budget and track KPIs.
  • Occasionally travel to MGM Resorts properties to support onsite marketing efforts and train teams on the gift card program.

The ideal candidate will have :

  • 5+ years of prior relevant experience.
  • Strong data and reporting skillsmust be comfortable pulling reports and working in Excel to uncover insights.
  • Experience leading cross-functional projects with teams like IT, Legal, Compliance, Finance, and Operations.
  • A self-starter who thrives in a fast-paced, high-volume environment.
  • Comfortable working remotely, but must be based in the Las Vegas area and able to visit properties 12 times per month.
  • Experience in the gift card or financial partnerships space is a plus.
  • The perks and benefits include :

  • Prioritize your wellness, access programs crafted to nurture your mental and physical health.
  • Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
  • Savor delicious meals for free in our employee dining room.
  • Park with easewhether you're on or off shift, it's free!
  • From healthcare to financial support and generous time-off options, we've got you covered.
  • Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
  • Are you ready to join the show? Apply today!

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    Senior Program Manager • Las Vegas, NV, US

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