Overnight Valet Attendant - Austin, TX

Overnight Valet Parking Attendant

Join Parking Management Company (PMC), a national leader in hospitality-focused parking services, proudly serving Austin, TX. We specialize in valet management for hotels, resorts, healthcare, and event venues, delivering seamless, guest-first parking experiences that elevate hospitality standards.

As an Overnight Hotel Valet Attendant, you'll play a critical role in providing exceptional customer service during late-night hours, ensuring the safety and security of guest vehicles while creating a welcoming and professional environment. If you're dependable, customer-focused, and ready to take on the responsibility of overnight shifts, PMC offers a supportive team and opportunities to grow your career in the vibrant Austin hospitality market.

Apply today to become part of a company dedicated to excellence, teamwork, and outstanding guest experiences.

Position Summary

Join our team in Austin, TX as an Overnight Valet Attendant, where you will provide exceptional guest service during late-night hours. You will be responsible for safely parking and retrieving guest vehicles while ensuring the security of the parking area. As the overnight representative of the hotel, your professionalism and attention to detail will help create a positive and welcoming experience for all guests arriving or departing after hours.

Primary Objective

Deliver prompt, courteous, and secure valet services overnight, maintaining guest satisfaction and vehicle safety in alignment with hotel standards and company policies.

Duties and Responsibilities :

• Warm Welcome : Greet guests warmly and assist with luggage and vehicle needs during overnight hours.
• The Details : Conduct thorough vehicle inspections to document any existing damage on claim tickets.
• Safety : Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures.
• Stay Vigilant : Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns.
• Keep it Clean : Maintain a clean, organized, and professional valet station reflective of the hotel's high standards.
• Timekeeping : Accurately record hours and gratuities in compliance with company policies.
• Customer Service : Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy.
• On Time : Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines.
• Support : Support team members and assist with additional tasks as needed to ensure smooth overnight operations.
• Additional Duties : Help with other tasks as needed to support the team and daily operations.

Qualifications

Knowledge, Skills, and Abilities

To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competency Requirements

Qualifications

Education & Experience

Licenses & Background Requirements

Core Competencies

Hospitality, Customer Service & Communication

Organizational Support & Adaptability

Dependability & Safety

Physical Demands & Work Environment

Technology & Communication Tools

About Parking Management Company (PMC)

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter / bell services across multiple industries including hotels, resorts, healthcare, and event venues.

With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experiencedelivering seamless, high-touch service to partners and guests alike.

How to Apply

If this sounds like the right opportunity for you, we'd love to connect! Apply today using our mobile-friendly application.

Ready to swap the ordinary for the extraordinary? Click "Apply Now" and join the PMC family!

Pay Transparency Statement :

PMC is committed to pay transparency and equity across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation.

Additional Compensation and Benefits :

Employee at Will : Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA) : This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman's compensation laws.

Employee Leave : PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement : Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance : Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 19