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ICTS Computer Technician
ICTS Computer TechnicianYoung World Physical Education • Chelmsford, MA, US
ICTS Computer Technician

ICTS Computer Technician

Young World Physical Education • Chelmsford, MA, US
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Chelmsford Public Schools - Chelmsford, Massachusetts

ICTS Computer Technician

Job Details

Job ID : 4963626

Application Deadline : Posted until filled

Posted : Jan 31, 2025

Starting Date : Feb 3, 2025

Job Description

Chelmsford Public Schools is now accepting applications for the following vacancy. The District reserves the right to change this vacancy or not fill this vacancy based on further staffing changes, enrollment, or budget.

Position : ICTS Computer Technician

Location : Chelmsford Public Schools

Description :

Provide technical assistance district wide.

Responsibilities :

The computer technician performs computer and peripheral diagnostics and repairs. Daily responsibilities include, but are not limited to :

  • Computer repair, installation, configuration, imaging, assembly of computers, monitors and other peripherals.
  • Pull / rewire cables as needed for new installations.
  • Troubleshooting and making repairs as needed.
  • Serving as a technical resource in assisting users to resolve problems with equipment.
  • Providing outstanding customer service.
  • Assisting all users with technology-related problems.
  • Responding to user requests in a quick, friendly, professional, and efficient manner.

Qualifications :

  • Work experience in technology or customer service field.
  • Knowledge of computer hardware.
  • Experience with Google applications.
  • Windows, Mac, Chrome, Android and iOS knowledge.
  • Ability to repair / replace parts on most makes / models of devices or ability to learn device repair.
  • Experience with software installation, configuration, and troubleshooting.
  • Experience with cloud-based applications like Office 365 and Google.
  • Ability to troubleshoot connectivity issues and work with the network team to solve problems.
  • Ability to research solutions to problems that are not easily solved.
  • Ability to change ink and toner and perform some small repairs to printers.
  • Certification or training in Google Management highly preferred.
  • Work independently and as part of a team.
  • Escalate technology issues beyond the technician's scope to the proper technology team member.
  • Promote and develop a friendly technology environment in cooperation with the end user.
  • Deliver superior customer service to end users.
  • Assist end users with one-to-one training and advice about technology use.
  • Dependability and punctuality required.
  • Ability to lift a minimum of 75 pounds.
  • Be physically and emotionally capable of carrying out responsibilities and duties in a busy environment.
  • This position requires physical activity such as lifting, standing, walking, reaching, bending, twisting, and hand / wrist movement.
  • Ability to read routine and complex documents and to use a computer.
  • Perform all other duties as assigned by ICTS Service Manager or Network Administrator and the Director of ICTS.
  • Position Type : Full-time

    Positions Available : 1

    Job Categories : Support Staff >

    Computer Support

    Welcome to Chelmsford Public Schools

    Located in Chelmsford, Massachusetts, the Chelmsford Public Schools serves 6,050 students and faculty at one pre-school, four elementary schools, two middle schools, and one high school. Our mission is to cultivate inspired, creative, and well-rounded lifelong learners who possess the integrity and self-direction necessary to be contributing community members.

    Job Requirements

  • Technology / Customer Service Experience
  • Citizenship, residency or work visa required
  • Application Questions

    The employer requires all applicants to answer the following questions. It is recommended that you type any essays in a word processing program, save them, and then paste them on the proceeding job application page.

    How did you hear about this open position?

    Short Essay (Answer limited to 600 characters, including spaces)

    Have you previously been employed by Chelmsford Public Schools? If yes, please list previous position(s).

    Short Essay (Answer limited to 600 characters, including spaces)

    Contact Information

  • Bill Silver, Director of ICTS
  • 230 North Road
  • Chelmsford, Massachusetts 01824
  • Phone : 978 251 5100
  • Email : silverb@chelmsford.k12.ma.us
  • Map

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    Computer Technician • Chelmsford, MA, US

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