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Pharmacy Clerk

Pharmacy Clerk

Lewis DrugHarrisburg, SD, United States
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Job Title : Pharmacy Clerk

Reports to : Chief Pharmacist, Staff Pharmacist

Status : Non-Exempt

Rate : $15.00-17.00 / hr

Summary

The Pharmacy Clerk's primary responsibility is patient / customer care. This position is the first point of contact for pharmacy patients and will handle all patient / customer interactions in a prompt, professional and friendly manner.

Essential Duties and Responsibilities

  • Learn Lewis Drug policies and procedures and perform them daily.
  • Professionally manage and assist in all patient wait times, sales, returns, and complaints.
  • Answer phone calls promptly and in a polite manner.
  • Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
  • Maintain the confidentiality of patients' private medical information according to the HIPPA Act.
  • Prepare paperwork and compile medications for delivery and mail out orders.
  • Manage and serve drive-thru patients in an efficient manner (if applicable).
  • Ability to log into a variety of software systems and use a cash register.
  • Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations.
  • Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
  • Perform additional duties as assigned by the Chief Pharmacist / Pharmacist

Employee Role Expectations

  • Must be neat and clean in appearance.
  • Eagerness to help patients with a positive and friendly attitude.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Must be a self-starter.
  • Willingness to take direction when needed.
  • Ability to maintain composure when dealing with challenging situations.
  • Ability and desire to learn new skills.
  • Work effectively as part of a team to support the entire pharmacy, as well as individually.
  • Able to communicate effectively, both verbally and in writing.
  • Learn new software systems and type (data entry) accurately and efficiently.
  • Dependable in attendance and job performance.
  • Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members.

    • Qualifications

  • High school diploma or equivalent required (or in progress).
  • Ability to handle transactions accurately and responsibly.
  • Basic math and computer skills.

    • Physical Requirements

  • Must be able to stand for long periods of time and move quickly from one workstation to another
  • Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)
  • Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
  • Ability to lift / move items up to 40 lbs occasionally, up to 10 lbs frequently, and less than 10 lbs constantly
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
  • Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision
  • Must have ability to communicate verbally with staff and patients
  • Must be able to handle multiple tasks in a fast paced setting (data entry, answering phones, waiting on patients, etc.)

    • Benefits (Full-time employees)

  • Medical, dental, and vision insurance
  • HSA, FSA, LPFSA options
  • Voluntary options : life, long-term disability, life / long-term care hybrid, cancer, critical illness, accident, identity theft protection
  • Employee discount, includes prescriptions
  • Retirement savings (401k)
  • Paid Time Off (PTO)
  • Paid volunteer time
  • Company paid short term disability
  • Company paid life insurance
  • Discounted logowear
  • Employee Assistance Program

    • Benefits (Part-time employees)

  • Employee discount, includes prescriptions
  • Retirement savings (401k)
  • Paid Time Off (PTO)
  • Discounted logowear
  • Employee Assistance Program
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    Pharmacy Clerk • Harrisburg, SD, United States