Administrator, IT-SystemsPKC Group • San Antonio, TX, US
Administrator, IT-Systems
PKC Group • San Antonio, TX, US
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job_description.job_card.job_descriptionList the essential functions (i.e. key responsibilities with expected end results), which must be accomplished in order to fulfill the purpose of your position as described above. Server and End-Point Patching for all PKC North America sites Manage the EPM and Service Desk Systems for PKC North America End-to-end design and troubleshooting of systems, storage, backup, and network infrastructure Responsibility for complete lifecycle of infrastructure systems inclusive but not restricted to design, builds, post installation support, deployments and L 1 Vendor interface Provide IT support for UNIX / Linux and Wintel systems Maintain and assist servers such as Citrix MPS4 / 4.5, NAS / SAN environments and VMWare ESX farms. Should also be knowledgeable in Cloud storage and management Interpret and assist backup as well as recovery processes aligned with industry standards Conduct installation, migration and upgrade entire technology systems within industry-validated atmosphere Provide support to Data Center Environment offering site recoverability of primary data center Assist to update disaster recovery plans along with business continuity analysis as appropriate Learn and comply with validation requirements, standard-operating procedures (SOP), project quality model (PQM) and change control maintenance for product life cycle Perform with network management and monitor tools for active company ' s production systems supervision including administration of Active Directory Perform within change control, ticketing system environment, and IT policies compliance Collect and evaluate data with suitable direction Report on client inventory items like slots, ports, cabinets and power Convey and coordinate with all IT resources Update technical and marketing documents related to infrastructure analysis Comply with and enforce the PKC Group Environmental, Health and Safety Policy. Comply with the environmental work instructions applicable to their job position. Report any deviation on the environmental operational controls established and communicate improvement initiatives. Participate in EHS training Minimum of four years of relevant direct experience as a System Administrator or 8 years supporting complex end user desktop and mobile device environments Bachelor's degree in computer science or related field Provides technical expertise and guidance to staff as appropriate Strong communication and organizational skills with ability to communicate to all levels of the organization Demonstrated ability to manage multiple assignments with high quality and on-time completion Strong customer service orientation Bilingual ability (Speak, Read, and Write) a plus, English / Spanish Four years' experience managing and configuring enterprise-wide infrastructure services such as patching. service desk, software services, storage, backup, monitoring, and business continuity Working knowledge of current protocols and standards, including Active Directory, Group Policies, Linux security, Cloud security, SAN, Virtualization, Business Continuity, Disaster Recovery, Patching and Monitoring Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, network interface cards, and other IT equipment Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles Must be able to travel up to 25% of the time, both domestically and internationally Medium physical activity - ability to lift up to 25 pounds High level of initiative and works well in a team environment Able to manage stressful situations and deadline pressures Plans and executes responsibilities with minimal direction Ability to work after hours and on weekends
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Job Description
- Server and End-Point Patching for all PKC North America sites
- Manage the EPM and Service Desk Systems for PKC North America
- End-to-end design and troubleshooting of systems, storage, backup, and network infrastructure
- Responsibility for complete lifecycle of infrastructure systems inclusive but not restricted to design, builds, post installation support, deployments and L 1 Vendor interface
- Provide IT support for UNIX / Linux and Wintel systems
- Maintain and assist servers such as Citrix MPS4 / 4.5, NAS / SAN environments and VMWare ESX farms. Should also be knowledgeable in Cloud storage and management
- Interpret and assist backup as well as recovery processes aligned with industry standards
- Conduct installation, migration and upgrade entire technology systems within industry-validated atmosphere
- Provide support to Data Center Environment offering site recoverability of primary data center
- Assist to update disaster recovery plans along with business continuity analysis as appropriate
- Learn and comply with validation requirements, standard-operating procedures (SOP), project quality model (PQM) and change control maintenance for product life cycle
- Perform with network management and monitor tools for active company ' s production systems supervision including administration of Active Directory
- Perform within change control, ticketing system environment, and IT policies compliance
- Collect and evaluate data with suitable direction
- Report on client inventory items like slots, ports, cabinets and power
- Convey and coordinate with all IT resources
- Update technical and marketing documents related to infrastructure analysis
- Comply with and enforce the PKC Group Environmental, Health and Safety Policy.
- Comply with the environmental work instructions applicable to their job position.
- Report any deviation on the environmental operational controls established and communicate improvement initiatives.
- Participate in EHS training
Job Description
RESPONSIBILITIES / RESPONSABILIDADES
KNOWLEDGE / CONOCIMIENTO- Describe any knowledge or skill (eg, technical, scientific, administrative, managerial) which the position requires.
Education and Experience :
Skill / knowledge Requirements :
Business / Technical Knowledge :
Working Conditions :
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
Motor Vehicle Manufacturing
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