Talent.com
Retail Service Specialist

Retail Service Specialist

O'Reilly AutomotiveNew Bern, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Service Specialist

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

Essential Job Functions

  • Lead store team members in providing excellent customer service to retail and professional customers.
  • Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc)
  • Ensure telephone is answered according to company policy.
  • Ensure all buy online / ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
  • Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
  • Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
  • Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
  • Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
  • Ensure team members are adhering to the posted work schedule, changes / deviations are being approved by a member of management, and team members are clocking in / out according to company policy.
  • Perform all store opening / closing duties, including performing day end procedures, verifying / securing money / deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming / disarming security alarms, and checking / securing / locking delivery vehicle(s) parked in secure designated area.
  • All other duties as assigned.

Skills / Education / Knowledge / Experience / Abilities

Required :

  • Strong communication skills
  • Ability to obtain RSS Certification
  • Desired :

  • Retail sales experience, preferably in auto parts
  • Automotive systems and repair knowledge
  • ASE Certification
  • Fluency in multiple languages (Spanish is highly desired)
  • O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

    Total Compensation Package :

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health / Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth
  • O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call 417-862-2674, ext. 68901.

    serp_jobs.job_alerts.create_a_job

    Retail Specialist • New Bern, NC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly AutomotiveJacksonville, NC, US
    serp_jobs.job_card.full_time
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist

    Travel Physical Therapist

    Host HealthcarePollocksville, NC, US
    serp_jobs.job_card.full_time
    Host Healthcare is seeking a travel Physical Therapist for a travel job in Pollocksville, North Carolina.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    OCPAPollocksville, North Carolina, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPABayview, North Carolina, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAAurora, North Carolina, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist - $2,017 per week

    Travel Occupational Therapist - $2,017 per week

    Host HealthcarePollocksville, NC, United States
    serp_jobs.job_card.full_time
    Host Healthcare is seeking a travel Occupational Therapist for a travel job in Pollocksville, North Carolina.Job Description & Requirements. Host Healthcare Job ID #a1fVJ000005NStaYAG.Pay package is...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work from Home

    Work from Home

    HomeJobFinderPollocksville, NC
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Retail Sales Specialist - Verizon

    Retail Sales Specialist - Verizon

    Best BuyUSA, North Carolina, Morehead City
    serp_jobs.job_card.full_time
    Arial,Helvetica,sans-serif;"> As a Retail Sales Specialist for Verizon products at Best Buy, you'll engage customers using relationship skills to make sales, drive profitable growth and achieve i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance BuzzVanceboro, North Carolina, US
    serp_jobs.job_card.full_time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Medical Device Sales – Paid Internship

    Medical Device Sales – Paid Internship

    Medical Sales CollegeVanceboro, North Carolina, US
    serp_jobs.job_card.internship
    Description Medical Device Sales - Paid Internship Looking for a rewarding and lucrative career in the medical sales industry? Our paid Internship may be the right path for you! Here are just some ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPAMaysville, North Carolina, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,809 to $1,958 per week in Pollocksville, NC

    Travel Occupational Therapist (OT) - $1,809 to $1,958 per week in Pollocksville, NC

    AlliedTravelCareersPollocksville, NC, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Occupational Therapist (OT) in Pollocksville, North Carolina, 28573!. Host Healthcare is an award-winning travel healthcare co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist - $2,309 per week

    Travel Physical Therapist - $2,309 per week

    Host HealthcarePollocksville, NC, United States
    serp_jobs.job_card.full_time
    Host Healthcare is seeking a travel Physical Therapist for a travel job in Pollocksville, North Carolina.Job Description & Requirements. Host Healthcare Job ID #a1fVJ00000469RJYAY.Pay package is bas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Side Income Opportunity - Work Your Own Hours

    Side Income Opportunity - Work Your Own Hours

    Finance BuzzVanceboro, North Carolina, US
    serp_jobs.job_card.part_time +1
    We’re offering a part-time opportunity for individuals who want to earn extra cash without disrupting their main job or studies. This role gives you the freedom to work from home at your own pace, l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    Host HealthcarePollocksville, NC, US
    serp_jobs.job_card.full_time
    Host Healthcare is seeking a travel Occupational Therapist for a travel job in Pollocksville, North Carolina.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours pe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzMaysville, North Carolina, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance BuzzMaysville, North Carolina, US
    serp_jobs.job_card.part_time +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Retail Sales Associate

    Retail Sales Associate

    Bob's Discount FurnitureJacksonville, NC, United States
    serp_jobs.job_card.full_time +1
    Our Retail Sales Associates - Guest Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-time or part-time opportunities, you'll f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Flexible Work From Home - Supplement Your Income

    Flexible Work From Home - Supplement Your Income

    Finance BuzzMaysville, North Carolina, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Find out m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Parts Specialist

    Parts Specialist

    O'Reilly AutomotiveMorehead City, NC, US
    serp_jobs.job_card.full_time
    The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days