Mortgage Servicing Representative

Job Description

Job Description

We are looking for a detail-oriented servicing representative to join our team in New Brighton, Minnesota, on a Contract basis with the opportunity to go permanent. This position will play a key role in supporting the Bankruptcy and Loss Mitigation operations. The ideal candidate will have experience in mortgage servicing, strong organizational skills, and the ability to collaborate with various stakeholders.

Responsibilities :

• Coordinate tasks related to loan modifications, repayment plans, forbearances, and property inspections.
• Manage Bankruptcy and Loss Mitigation processes while adhering to investor guidelines for USDA, Freddie Mac, and other insurers.
• Process claims audits and payments accurately and efficiently.
• Utilize financial portals
• Collaborate with legal counsel, vendors, and management staff to ensure smooth operations.
• Maintain compliance with Bankruptcy Code and other relevant regulations.
• Perform administrative duties to support the Servicing Department, ensuring timely and accurate results.
• Provide accounting support for mortgage banking activities and servicing functions.
• Review and reconcile invoices related to foreclosure and loss mitigation claims.
• Assist in process improvement initiatives to enhance operational efficiency.
• Proficiency in Microsoft Excel and other accounting tools.
• Familiarity with Bankruptcy Code and mortgage servicing processes.
• Strong attention to detail and organizational skills.
• Ability to collaborate effectively with cross-functional teams and external partners.
• Knowledge of claims audits and repayment plan coordination.
• Prior experience in mortgage banking or servicing preferred.
• Willingness to work in-office for the first 90 days and, subsequently, in a hybrid model (minimum three days per week).