Automotive Repair Specialist

Join to apply for the Automotive Repair Specialist role at CarMax

6020 - Myrtle Beach - 4649 Factory Store Blvd, Myrtle Beach, South Carolina, 29579

CarMax, the way your career should be!

General Summary

Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.

Principle Duties And Responsibilities

• Provide and maintain exceptional customer service through customer contact before, during, and after repairs as defined by CarMax "Voice of Customer" processes.
• Locate, use and control replacement parts and supply inventories.
• Use and control tools and equipment.
• Perform mechanical and cosmetic repairs, including but not limited to the diagnosis of all internal and external vehicle systems.
• Follow CarMax standardized work rules.
• Inspect vehicles per CarMax Quality Standards when needed.
• Complete state inspections when required.
• Maintain workplace cleanliness and organization in accordance with CarMax 5S standards.
• Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders.
• Collect service payments and manage payments received for services.
• Use of proprietary and universal software systems including CarMax Electronic Repair Order and Mitchell.
• Provide functional expertise and leadership to other associates.
• Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.

Job Specifications

Working Conditions

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking about the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

J-18808-Ljbffr