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Call Center Representative •ASAP •

Call Center Representative •ASAP •

Hustle Notice BizAtlanta, GA, US
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Description

Location : Atlanta, GA

Company : Unilux Brand

Job Description :

Unilux Brand We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team as soon as possible. In this fast-paced role, you will be the first point of contact for our valued customers, handling inquiries and resolving issues with a focus on delivering exceptional service.

Key Responsibilities

  • Handle inbound and outbound calls in a professional manner.
  • Provide accurate information and assistance regarding products and services.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Document all customer interactions and update records as needed.
  • Follow company policies and procedures for call management.
  • Escalate complex issues to the appropriate department when necessary.

Skills, Knowledge and Expertise

  • High school diploma or equivalent; associate degree preferred.
  • Proven experience in a call center or customer service role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle difficult customers with patience and understanding.
  • Familiarity with customer relationship management (CRM) software.

    • Benefits

  • Comprehensive health, dental, and vision coverage
  • Paid time off, including vacation and sick leave
  • Retirement savings plan with employer contributions
  • Employee wellness programs and mental health support
  • Professional training and development opportunities

    • We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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    Call Center • Atlanta, GA, US

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