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Senior Customer Service Associate

Senior Customer Service Associate

VirtualVocationsKnoxville, Tennessee, United States
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A company is looking for a Senior Customer Service Associate (OSIGLI).

Key Responsibilities

Manage a book of pending claims to ensure timely payments

Process claim decisions and approve or deny payments within authorization limits

Gather necessary information for claims from various sources and correspond with relevant parties

Required Qualifications

Bachelor's degree or equivalent military experience preferred

2 to 5 years of claims management experience preferred

Ability to learn and retain a large amount of technical information

Proven self-motivation skills

Excellent PC skills and strong working knowledge of windows-based applications

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Customer Service Associate • Knoxville, Tennessee, United States

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