Leasing Specialist

Job Description

Job Description

Description : About Us

Newbury Residential specializes in acquiring and revitalizing multifamily properties—particularly in secondary and tertiary markets—through strategic acquisitions, efficient closings, and targeted renovations. With over a decade of experience, we’re experts at rebranding, repositioning, and elevating asset performance while consistently outperforming national averages.

Newbury's mission is to create exceptional living spaces that enrich the lives of our residents, foster a sense of community, and uphold the highest standards of quality and customer service. Our goal is to incrementally improve every community we own and manage.

Job Overview

As a Leasing Agent at Newbury Residential, you will play a vital role in our property management team. You will be the first point of contact for prospective residents, showcasing our properties and providing exceptional customer service. Your primary responsibilities will include managing the leasing process, maintaining occupancy rates, and ensuring tenant satisfaction. If you are a motivated individual with excellent communication skills and a passion for real estate, we encourage you to apply.

Position Description

• Greet prospective residents, provide property tours, and highlight community features and amenities.
• Manage the full leasing process including applications, eligibility screening, income and asset verification, third-party verifications, approvals, and lease execution in compliance with LIHTC and Fair Housing requirements.
• Maintain compliance with federal, state, and agency regulations by ensuring all resident files and documentation are accurate, complete, and audit-ready.
• Respond promptly to leads through phone, email, and online platforms to maximize conversion rates while ensuring applicants understand tax credit program requirements.
• Assist prospects and residents in navigating the affordable housing process with professionalism, patience, and accuracy.
• Develop and implement marketing strategies that drive occupancy while aligning with program guidelines and community requirements.
• Maintain accurate and timely updates across ILS platforms (Apartment.com, RentPath, Zillow, etc.), the company website, and outreach programs.
• Track traffic sources and assist in analyzing marketing performance to recommend improvements.
• Prepare market surveys and report on competitor pricing, specials, and amenities for both affordable and market-rate communities.
• Support resident retention efforts by providing excellent customer service and assisting with resident events and community engagement.
• Collaborate with property management, compliance, and corporate teams to ensure adherence to LIHTC guidelines and company standards.
• Contribute to weekly occupancy, compliance, and marketing reports for Regional Manager review.

Our Core Values

How to Apply

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions :

What excites you most about this role?

What unique qualities will you bring to our team?

Please include " Leasing Agent for Newbury Residential ” in the subject line and email to felicia.pukinskas@newburyresidential.com or text it to 931.378.8488

Requirements :

Position Requirements

Necessary Special Requirements