Housing Coordinator

Job Description

Job Description

SUMMARY

The Housing Coordinator will support and promote LACHC’s mission to follow Christ by loving and serving our neighbors through comprehensive, quality healthcare.

The Housing Coordinator will provide intensive housing-focused care management services to patients experiencing homelessness and chronic homelessness under the Medi-Cal Community Supports programming. The Housing Coordinator is responsible for working directly with patients to complete comprehensive housing assessments, develop collaborative housing goal plans, to secure permanent housing, and provide intensive support for up to one year after move-in.

ESSENTIAL DUTIES and RESPONSIBILITIES include :

• Participate in high-touch, in-person, outreach strategies to continually engage with patients referred for Housing Coordination and / or Tenancy Support Services.
• Working knowledge of Housing First and tenant rights under Fair Housing.
• Clear understanding of nonprofit and community resources for individuals experiencing homelessness in Service Planning Area (SPA) 4.
• Understanding of Trauma-Informed Care, Motivational Interviewing, and Harm Reduction strategies, including certification is Narcan administration.
• Synthesize complex information from assessments, trainings, and research to implement up-to-date, evidence-based interventions for impactful housing navigation and tenancy support.
• Demonstrable expertise in condition(s), and strategies to assist the Medi-Cal Enhanced Care Management populations of focus : Individuals and Families Experiencing Homelessness; High Utilizers; Adults with Serious Mental Illness and / or Substance Use Disorder; Incarcerated and Transitioning to the Community; Individuals at Risk for Institutionalization and Eligible for Long Term Care.
• Maintain updated progress notes, assessments, and data in the Electronic Health Record.
• Complete necessary and accurate Medi-Cal billing in the Electronic Health Record for services provided.
• Apply critical thinking skills and sound decision-making capabilities, often under pressure and in complex situations
• Ability to remain flexible, responsive, accessible, and adaptable.

Housing Navigation

Tenancy Support

Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

Two years of relevant case management experience is required. Bachelor’s degree in social work or related field from a four-year college or university is preferred. Prior experience working with individuals experiencing homeless, substance use, physical health conditions, and / or mental health conditions.

COMPUTER KNOWLEDGE

Experience with Electronic Health Records , Microsoft Word, Microsoft Access, and Microsoft Excel is preferred. Experience with HMIS and CHAMP databases preferred.

LANGUAGE SKILLS

Familiarity with medical terms and operations of clinics is useful.

Proficiency in English required, Bi-lingual / Bi-literal Spanish is preferred.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as totals, proportions and percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to independently make decisions in high-pressure situations.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be exposed to carriers of contagious diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc. The employee will have access to patient charts which contain confidential information about medical conditions and other personal matters. The employee must display a commitment to maintaining patient confidentiality at all times.

WORK STATUS : Regular, Full-time, Non-Exempt position with Medical, Dental, Vision and 403B Retirement Plan with Employer match. We are an equal opportunity employer. We will consider candidates with criminal histories.

Company Description

The Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.

Company Description

The Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.