Mitigation Manager

Job Title : Mitigation Manager

The Mitigation Manager oversees all aspects of our water and fire production staff. Responsibilities center around customer satisfaction, revenue and profit growth, management development, and staff development. This front-line management position leads their team to operational excellence.

Summary

The mitigation manager is measured on having a ready team of production members who are knowledgeable, well trained, supplied with necessary equipment in good working condition, and proficient and safe drivers. The production manager closely supervises the production staff on a daily basis.

Primary Roles and Responsibilities

• Customer Service : Oversees the customer / client experience and overall satisfaction, ensuring all production staff are well trained, meet and exceed expectations for job quality, and customer interactions with crews are professional, helpful, and polite.
• Production Capacity : Meets regularly with GM to assess capacity needs, creates hiring and training plans for production crew, and manages those plans to meet present and future needs.
• Production Staff Training and Management : Ensures production staff is fully capable to perform necessary responsibilities, ensures each technician completes all required training, and oversees individual training and schedules technician training.
• Collaboration with office and project managers : Facilitates changes to crew schedule, communicates updated information to office staff, and works with office manager and project managers to develop efficient daily job schedule.
• Facilities and Equipment : Responsible for the maintenance, cleanliness, organization of warehouse and office facilities, manages and directs daily schedule of facilities supervisor, and ensures all equipment is clean and in good working condition.
• Vehicles : Performs daily inspection of all vehicles, holds all staff to maintain clean and organized vehicles, and is responsible for all vehicle scheduled maintenance and repair.

Necessary Experience and Skill Set

Formal Education / Training

Physical and Work Environment Requirements

Walking and / or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7 : 00 a.m.–5 : 00 p.m., Monday–Friday, 40+ hours per week. This position requires participating in an after hours on-call rotation, and occasional weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may occur.

Compensation and Benefits

Pay Rate : $70,000 plus performance bonus

We are an EOE M / F / D / V employer.

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