Client Service Associate

Job Description

Job Description

Join Trust Point Inc. as a Full Time Client Service Associate and immerse yourself in a dynamic, customer-focused environment that thrives on professionalism. This role offers you the exciting opportunity to be at the forefront of client interactions, enhancing your communication and problem-solving skills while building lasting relationships in the finance sector.

Your expertise will play a crucial role in delivering top-notch service to our clients, making a real difference in their financial journeys. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Snack Room. This position is based in Minneapolis, MN, but you can enjoy the convenience of hybrid work, blending professional growth with personal comfort in your daily routine.

Day to day as a Client Service Associate

As a new Client Service Associate at Trust Point Inc., you can expect a dynamic workday filled with engaging activities. Your primary responsibilities will include responding to client inquiries, assisting with account management, and providing exceptional customer service to ensure client satisfaction. You will be trained to resolve concerns efficiently while fostering strong relationships with clients.

Your daily schedule will be from Monday to Friday, 8 : 00 AM to 5 : 00 PM, allowing you to effectively manage your time and responsibilities. You’ll collaborate with team members to share insights and updates, ensuring a cohesive approach to client service. Additionally, you will have opportunities for ongoing training and professional development to enhance your skills and contribute meaningfully to the team.

Would you be a great Client Service Associate?

To excel as a Client Service Associate at Trust Point Inc., you will need a robust set of skills that align with our customer-focused culture. Strong communication abilities are essential, as you will be a point of contact for clients, addressing their needs and inquiries with clarity and professionalism. You should possess excellent problem-solving skills to navigate unique client situations effectively, demonstrating empathy and understanding at every turn. Attention to detail is crucial, as accuracy in account management and documentation can significantly impact client satisfaction. Additionally, strong organizational skills will help you prioritize tasks and manage time effectively within your schedule.

A proactive attitude and willingness to learn will also contribute to your success, as you adapt to the evolving needs of clients and gain insight into the finance industry. These skills combined will enable you to thrive in this role and make a positive impact on our clients' experiences.

Ready to join our team?

We believe in taking care of our team, both on and off the job, that's why we have been recognized as a "Best Place to Work" for the past 8 years. Check out our culture video here : Trust Point Culture Video We offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your skills to the next level and join a team that values hard work and good times, complete our application today!

Trust Point is proud to be an equal opportunity workplace.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results .

Job Posted by ApplicantPro