Security Officer Associate

Security Officer

The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential for success in this role.

Essential Functions

• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts
• Documents information on incident reports and other required documents in a thorough, factual and timely manner
• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas
• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team
• Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options
• Responds to and investigates suspicious, criminal or emergency situations
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications

Qualifications

Required

Preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Primary Location

SITE - Sheldon Center - 75 Sheldon Blvd - Grand Rapids

Department Name

Security Offsites - GR

Employment Type

Full time

Shift

Evening (United States of America)

Weekly Scheduled Hours

40

Hours of Work

12 p.m. - 8 p.m.

Days Worked

Monday - Friday

Weekend Frequency

On-call weekends