Job Description :
Title : TSG Support Technician with Driving
Location : Coppell, TX
Duration : 0 - 12 Months
Shift / Time : Hours : 4AM to 12 : 30PM
Hours : 2AM to 10 : 30AM
Hours : 6AM to 2 : 30PM
Hours : 8AM to 6 : 30PM
Pay Rate : $27.00 / Hour
Job Duties :
- Provides support activities in an assigned area.
- Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
- Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
- Assist users to resolve computer related problems such as inoperative hardware or software.
- Travel is required using one's personal vehicle to provide Technology Support for Customers and to support Core Technology solutions, Small Package, Freight and SCS locations to supporting technology infrastructure.
Qualification :
Associates Degree in Computer Science required Bachelors preferred and A+ certification required.Proficient / Advance skills in Microsoft Office Access, Word, Excel and Outlook.Strong communication (both verbal and written), problem solving, and decision making skills.Ability to work with minimal supervision.Highly organized and detail oriented; ability to prioritize daily tasks