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Business Operations Coordinator
Business Operations CoordinatorAmerican Red Cross • Worcester, MA, US
Business Operations Coordinator

Business Operations Coordinator

American Red Cross • Worcester, MA, US
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Business Operations Coordinator

We are seeking a part-time Business Operations Coordinator for our Worcester, MA office supporting the Massachusetts Region. The position is 20 hours per week and includes benefits.

The Business Operations Coordinator will perform transactional activities such as budget monitoring, handling daily finance transactions, managing local vendor relationships, facilities management, and running records / reports to support the finance, operational and administrative functions. Provide support, development and / or leadership guidance to all volunteers.

Specific Duties :

  • Financial & Administrative Reporting : Provides administrative budget monitoring and expenditure review regarding expenses including approval of regional procurement transactions. Collaborates with department leaders to ensure that programs are executed within budget. Prepares and analyzes expense data for department directors. Responds to internal / external requests for expense information and / or documentation as appropriate for input, tracking or reporting.
  • eMax for Facility / Asset Management Oversight : Approves and ensures repairs are completed within budget and appropriate system is used to pay vendors, including generating work, service orders, purchase orders; and all functions are updated and current in eMax.
  • Facility Documentation : Performs monthly uploads of facility documentation received from Facility Management.
  • Volunteer Supervision and Coordination : Provides direction and training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals. Evaluates volunteer performance. Plans work schedules, assigns or delegates work daily.
  • Events : Trains staff to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items.

Where Your Career is a Force for Good :

  • Provide administrative budget support such as : expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work.
  • Lead system user / training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests.
  • Support facilities / asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values / status.
  • Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates / repairs.
  • Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning.
  • Provide guidance and data for grant reports and respond to internal / external requests for information and / or documentation.
  • Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes / procedures related to operations functions throughout the Region.
  • What You Need to Succeed :

  • Education : High School or equivalent required. Associate's degree in Accounting, Business or Public Administration preferred.
  • Experience : Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required.
  • Skills & Abilities : Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook.
  • Travel : Travel is required throughout the Region with some travel outside of Region. A current, valid driver's license with good driving record is required.
  • What Will Give You the Competitive Edge :

  • Proficient in Excel
  • Willingness to learn new software modules
  • Strong attention to detail
  • Ability to handle multiple projects at the same time and work in a fast-paced environment
  • Appreciation of confidentiality and compliance
  • Team player
  • Physical Requirements :

    Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

    Benefits for You :

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO : Starting at 9 days a year; based on type of job and tenure
  • Holidays : 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance Program
  • Disability and Insurance : Short + Long Term
  • Service Awards and recognition
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    Operation Coordinator • Worcester, MA, US

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