Referral Coordinator

Job Description

Job Description

Join Our Team at Sadler Health Center as a Referral Coordinator!

Are you passionate about patient care and ensuring seamless healthcare experiences? We are looking for a dedicated Referral Coordinator to join our team and play a crucial role in managing patient referrals and coordinating care.

Key Responsibilities :

• Initiate and Complete Referrals : Start the referral process and ensure timely completion.
• Close the Loop : Obtain consult notes and test results from specialists.
• Verify Patient Information : Ensure accuracy of patient demographics and insurance details.
• Assemble Clinical Information : Gather and provide necessary clinical background to specialists.
• Insurance Coordination : Contact review organizations and insurance companies for prior approvals, presenting medical information as needed.
• Patient Communication : Review referral details and expectations with patients.
• Barrier Assessment : Identify and assist in resolving barriers to specialty appointments, working with Community Health Workers when necessary.
• Advocacy : Advocate on behalf of patients with insurance carriers to ensure timely approval of services.
• Appointment Reminders : Remind patients of scheduled specialist appointments via mail or phone.
• Scheduling Assistance : Help schedule patient appointments as required.
• Prenatal Care Tracking : Maintain and track prenatal care and delivery outcomes.
• Referral Coordination : Collaborate with outside co-locating specialists.
• Productivity Tracking : Track and report on productivity.
• Liaison Role : Act as a liaison between Sadler and regional specialty offices.
• Timely Deliverables : Ensure all deliverables are on time and accurate.

We are looking for someone with a High School Diploma / GED who has completed medical terminology / CPT and ICD coding course / certification and with a minimum of 6 months experience in a clinical setting using medical terminology, CPT, HCPCS and ICD coding.

Previous referral experience in a multiple provider medical practice, insurance verification experience, working with an electronic health record system, and working with low-income and / or underserved or multi-ethnic populations is a plus. The pay range for this role is $20-21 per hour.

Why Join Us?

Impactful Work : Make a difference in patients’ lives by ensuring they receive the care they need and the opportunity to be part of a supportive team dedicated to patient care.