Job Description
Job Description
Salary : $23-28 / hr
Summary :
Were seeking an ambitious, hardworking and friendly Customer Service Representative to be part of our growing team! Our Agency prides themselves in providing top level customer service.
Customer Service Representative Duties :
- Assist with inbound customer calls
- Assist clients to resolve general service inquiries as needed
- Follow-up with existing and potential clients
- Review billing questions with clients
- Perform other duties as assigned
We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.
The ideal candidate will :
Have a high-energy, positive approachBe able to meet individual performance metrics goalsSuccessfully juggle multiple priorities at any given timePossess outstanding written and verbal communication skillsUnderstand basic product, billing and processing guidelinesAccept feedback when offered and works well with othersHave solid computer skills with knowledge of Windows and Microsoft OfficeBilingual in Spanish is preferredEducation :
High school or equivalent (Required)Benefits :
Competitive guaranteed hourly wageCommission and Bonus opportunitiesHealth insurance and 401(k) availablePaid time offLicensing and Continuing Education reimbursementPaid product trainingCareer advancement opportunitiesAnd much, much more!This is a Full-Time, permanent position!