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Patient Financial Counselor
Patient Financial CounselorCancer Specialists of North Florida • Jacksonville, FL, US
Patient Financial Counselor

Patient Financial Counselor

Cancer Specialists of North Florida • Jacksonville, FL, US
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Job Description

Job Description

Cancer Specialists of North Florida is recruiting for an experienced Patient Financial Counselor for our busy Southside Office . The Patient Financial Counselor is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-pays. Travel will be required between the two locations. Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. Essential Duties and Responsibilities include the following :

  • Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
  • Performs insurance verification process on all third party payers. Obtains initial and subsequent pro-authorization for services and surgeries.
  • Re-verifies benefits and obtains authorization and / or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms.
  • Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required.
  • Performs financial counseling process and forwards to Billing Office.
  • Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out.
  • Collects co-pay, deductible and other out of pocket amounts at time of visit.
  • Assists in maintaining manuals, logs and other required documentation as required.
  • Demonstrates as understanding for patient confidentiality to protect the patient and the clinic / corporation.
  • All other duties as assigned.

Full Time Position

Location Address : 7015 A C Skinner Pkwy, Suite 1, Jacksonville, FL 32256

Education and Experience :

  • High School Diploma or equivalent required.
  • Minimum of three (3) years of medical business office experience with financial counseling experience.
  • Compensation and Benefits :

  • Salary is commensurate with experience and qualifications
  • Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”

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