Service Coordinator

Job Description

Job Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more!   http : / / www.dxpe.com / about -us / careers /

Summary :

Under the direction of the Service Manager, the Service Coordinator will coordinate part manufacture with in-house and subcontracted sources, develop professional repair scopes of supply with inspection details and pictures that can be presented to the customer in the form of a quote, communicate effectively and consistently with internal and external clients, coordinate repair projects, and provide quotes and estimates for pump repairs.

Currently seeking a Service Coordinator to join our Snyder, TX location.

Responsibilities of the Service Coordinator include, but are not limited to :

• Schedules and dispatches shop field service technicians
• Assigns duties to service technicians
• Prepares quotes on service jobs
• Enters sales orders for service jobs
• Orders parts for service jobs
• Assigns labor to service jobs
• Invoices service jobs
• Ensures that service jobs are progressing according to schedule
• Assists Shop Manager on the evaluation of service technicians
• Inspects service jobs to verify conformance with company standards and / or customer specifications
• Makes sure that service technicians perform duties according to company safety policy

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Qualifications of the Service Coordinator include, but are not limited to :

Additional Information :

Physical Demand : Must be able to lift up to 50lbs.

Working Conditions : Office and shop environment

Training / Certifications : N / A

Shift Time / Overtime : Monday - Friday, 7 : 00am – 3 : 30pm; Occasional Overtime

Travel : Minimal local travel

Education : College education preferred

Location : USA : TX : Snyder

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including : Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE / M / F / D / V