General Description
This is a professional position that is responsible for providing support coordination services for children and adults receiving intellectual and / or developmental disabilities and / or co-occurring mental health and / or substance use disorder services. The incumbent performs complex tasks to assess, plan, coordinate, and link to services.
Organization
The Support Coordinator position is part of Hanover County's Career Development Program (CD). The Support Coordinator Ladder has three (3) levels : Support Coordinator I, II, and III. The Support Coordinator reports to a Support Coordination Supervisor or Program Coordinator and supervises no staff.
Essential Functions
Working Conditions
Hazards – Customers may have contact with children, adults, and families with challenging behaviors and in difficult situations. Conditions – May be exposed to places that are considered unsafe or unsanitary, often independently.
Environment – Office; Field
Physical Effort – Minimal
Non-Exempt
Knowledge, Skills and Abilities
Requires knowledge of the definition and causes of intellectual and developmental disability and best practices in supporting individuals who have such a disability; Medicaid and Department of Behavioral Health and Developmental Services policies and regulatory guidelines; person-centered services; Department of Justice Settlement Agreement; and licensure regulations. Comprehensive knowledge of DD Waiver Services and DD Waiver Wait List regulations. Knowledge of Enhanced Case Management (ECM) criteria and ability to assess individuals to determine those who meet the criteria. Must be familiar with methods and theories of evaluation for developmental disabilities and implementation of service plans. Must be able to communicate effectively, both orally and in writing. Must be able to work and make judgments independently, as well as function as part of a team.
Education, Experience and Training
Bachelor's degree required in a human service-related field (master's degree preferred) with at least one (1) year of related work experience – OR – Any equivalent combination of education, experience and / or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Designated as a Qualified Developmental Disabilities Professional (QDDP) or Qualified Mental Health Professional (QMHP) preferred.
Special Conditions
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Support Coordinator • Ashland, VA, US