Desktop Support Specialist - ON SITE

Desktop Support Specialist

Location : Las Vegas, NV

Schedule : Fully Onsite, Monday-Friday, Day Shift

Pay : $22 to $23 per hour

CJ Pony Parts is seeking a Desktop Support Specialist to join our Information Technology team. This role is responsible for supporting end-user hardware and software, troubleshooting technical issues, and maintaining system stability across the company.

Responsibilities :

Serve as the first onsite point of contact for end-user technology concerns

Oversee workstations, printers, and mobile RF devices

Respond promptly to hardware and software outages

Install and configure computer systems and applications

Perform scheduled hardware and software upgrades with minimal disruption

Manage and maintain IT Asset Inventory Systems

Monitor, troubleshoot, and resolve support tickets; escalate as needed

Assist with training materials for system use and troubleshooting

Contribute to departmental projects and long-term technology planning

Maintain a clean and safe work environment

Qualifications :

Associate degree or equivalent from a college or technical school required

1-3 years of related experience preferred

Proficiency with Active Directory user management and Microsoft 365 account management

Strong ability to troubleshoot end-user technical issues

Excellent problem-solving and communication skills

Ability to work independently on projects and collaborate with team members

Physical and Environmental Requirements :

Work in a standard office setting with computers, phones, and related equipment

Occasionally lift up to 10 pounds

Primarily office-based with moderate noise levels

Benefits : Biweekly pay

Paid Time Off and Company Paid Holidays

Medical, Dental, and Vision Insurance (affordable options)

Health Savings Account with company contribution

Life and Short-Term Disability Insurance

401(k) Plan with 4% company match and profit sharing

Employee Assistance Program

Employee Referral Program

Casual dress code

Who We Are :

Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation.

Equal Opportunity Employer :

CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

E-Verify :

CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.