Desktop Support Specialist
Location : Las Vegas, NV
Schedule : Fully Onsite, Monday-Friday, Day Shift
Pay : $22 to $23 per hour
CJ Pony Parts is seeking a Desktop Support Specialist to join our Information Technology team. This role is responsible for supporting end-user hardware and software, troubleshooting technical issues, and maintaining system stability across the company.
Responsibilities :
Serve as the first onsite point of contact for end-user technology concerns
Oversee workstations, printers, and mobile RF devices
Respond promptly to hardware and software outages
Install and configure computer systems and applications
Perform scheduled hardware and software upgrades with minimal disruption
Manage and maintain IT Asset Inventory Systems
Monitor, troubleshoot, and resolve support tickets; escalate as needed
Assist with training materials for system use and troubleshooting
Contribute to departmental projects and long-term technology planning
Maintain a clean and safe work environment
Qualifications :
Associate degree or equivalent from a college or technical school required
1-3 years of related experience preferred
Proficiency with Active Directory user management and Microsoft 365 account management
Strong ability to troubleshoot end-user technical issues
Excellent problem-solving and communication skills
Ability to work independently on projects and collaborate with team members
Physical and Environmental Requirements :
Work in a standard office setting with computers, phones, and related equipment
Occasionally lift up to 10 pounds
Primarily office-based with moderate noise levels
Benefits : Biweekly pay
Paid Time Off and Company Paid Holidays
Medical, Dental, and Vision Insurance (affordable options)
Health Savings Account with company contribution
Life and Short-Term Disability Insurance
401(k) Plan with 4% company match and profit sharing
Employee Assistance Program
Employee Referral Program
Casual dress code
Who We Are :
Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation.
Equal Opportunity Employer :
CJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
E-Verify :
CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.
Desktop Support Specialist • Las Vegas, NV, USA