Fulfillment Operations Manager
Sun NutraceuticalsOakland Park, FL, USjob_description.job_card.30_days_ago
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job_description.job_card.job_description3-5 years of leadership experience in a warehouse setting, preferably in order fulfillment. Valid Forklift Operator Certification (OSHA-compliant). Hands-on experience with inventory management systems (Finale Inventory or similar preferred). Proficiency with ShipStation and Slack is a plus. Strong organizational and problem-solving skills, with the ability to thrive in a fast-paced environment. Excellent communication and team leadership abilities. No formal education requirements, but a proven track record of success in warehouse operations is essential. Competitive salary ($65,000 - $75,000) with health insurance and PTO. Opportunity to make a direct impact reporting to ownership.
Reporting directly to the business owners, the Fulfillment Operations Manager will lead a team of 5-10 to achieve operational excellence in our fast-paced warehouse environment. This is a new role created to drive efficiency, accuracy, and team performance as we scale our operations.
Key Responsibilities
- Oversee daily fulfillment of 500-1,000 orders, ensuring high order accuracy and fast fulfillment speeds.
- Conduct regular inventory counts and maintain accurate records using Finale Inventory.
- Receive and process freight shipments efficiently.
- Utilize Finale Inventory, ShipStation, and Slack to manage operations and team communication.
- Hire, train and manage team members to build a high-performing team.
- Monitor and incentivize team performance based on key performance indicators (KPIs) such as order accuracy rate and fulfillment speed.
- Ensure a safe and organized warehouse environment, adhering to all safety protocols.
Requirements
Benefits
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Manager Fulfillment • Oakland Park, FL, US
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