HVAC Warranty Technician

Job Description

Job Description

About the Role : We are looking for a reliable and experienced HVAC Warranty Technician to join our growing team. In this role, you will diagnose, troubleshoot, and repair residential HVAC systems covered under warranty. You’ll play a key part in delivering exceptional service by resolving customer concerns efficiently and accurately, ensuring their systems are performing at peak levels.

About the Company : Founded in 2006, Cool Air Solutions is a family-owned HVAC and plumbing company based in Murrieta, CA. We specialize in delivering total indoor comfort to residential and commercial clients across Riverside, Orange, and San Diego Counties. We are committed to providing top-tier service with a focus on energy efficiency and customer satisfaction. We pride ourselves on our old-school work ethic, clear communication, and dedication to exceeding customer expectations.

Key Responsibilities :

• Perform diagnostic tests and repairs on HVAC systems under manufacturer warranties.
• Inspect and evaluate HVAC systems for potential warranty-related issues.
• Identify and resolve any problems with HVAC equipment that fall within the terms of the warranty agreement.
• Communicate effectively with customers to explain service findings, warranty coverage, and next steps.
• Maintain accurate records of all warranty-related service work performed.
• Work closely with manufacturers and suppliers to ensure proper parts are ordered and warranty procedures are followed.
• Follow all safety protocols and company guidelines while performing repairs.
• Provide recommendations for any system maintenance or upgrades that may improve performance or efficiency.
• Stay updated on industry trends, product updates, and changes in warranty policies.
• Support the customer service team by providing expert knowledge on HVAC warranty concerns.

Qualifications :

Interpersonal Qualifications :

Why You’ll Want to Work Here :

Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint.

We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies.

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.