Talent.com
Director of Services

Director of Services

Marriott InternationalKissimmee, FL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Housekeeping Manager

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation / Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

Education and Experience :

High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Core Work Activities :

Managing Housekeeping Operations :

Maintains strong working relationship with Front Office to ensure effective communications for operational issues.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Ensures guestrooms, public space and employee areas are cleaned according to operating standards.

Ensures compliance with all housekeeping policies, standards and procedures.

Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.

Managing Departmental Costs :

Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service :

Responds to and handles guest problems and complaints effectively.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Empowers employees to provide excellent customer service.

Develops goals and expectations for direct report managers.

Celebrates successes and publicly recognizes the contributions of team members.

Reviews employee satisfaction results to identify and address employee problems or concerns.

Communicates expectations, recognizes performance, and produces desired business results.

Conducting Human Resources Activities :

Ensures property policies are administered fairly and consistently.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Establishes goals and objectives for all areas of responsibility.

Directs staff to strive for continuous improvement in all areas of responsibility.

Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

Manages employee progressive discipline procedures for areas of responsibility.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensures employees are treated fairly and equitably.

The salary range for this position is $102,000 to $139,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

serp_jobs.job_alerts.create_a_job

Director Of Service • Kissimmee, FL, US

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Assistant Director of Services

Assistant Director of Services

Marriott InternationalOrlando, FL, US
serp_jobs.job_card.full_time
Focus on the core content of the job post, removing all unnecessary metadata and formatting for a beautiful and clean presentation.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Director of Dining Services - Orlando, FL

Senior Director of Dining Services - Orlando, FL

Compass GroupOrlando, FL, US
serp_jobs.job_card.full_time
Director of Dining Services is responsible for overseeing the day to day Foodservice operations.You will manage and lead a team of employees, and also be responsible for managing client relationshi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director, Clinical Systems

Director, Clinical Systems

Molina HealthcareORLANDO, US
serp_jobs.job_card.full_time
Leads and directs a team supporting clinical systems.Responsible for provision of product ownership of clinical applications including design, development, implementation, and oversight of technolo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director Guest Services Temporary

Director Guest Services Temporary

Hilton Grand VacationsWinter Garden, FL, US
serp_jobs.job_card.full_time
Director Guest Services Temporary.As a Director of Guest Services you would be responsible for performing your position's responsibilities in alignment with our Spirit of Service culture and drivi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Asst Resident Services Director

Asst Resident Services Director

Allegro Senior LivingClermont, FL, US
serp_jobs.job_card.full_time
Assistant Resident Services Director (ARSD / ADON) | Alto Clermont.Alto Clermont is seeking an Assistant Resident Services Director (ARSD), also known as an ADON, to join our dream team!.Schedule : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Dining Services - Longwood, FL

Director of Dining Services - Longwood, FL

Compass GroupLongwood, FL, US
serp_jobs.job_card.full_time
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restauran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Director of Dining Services - Orlando, FL

Senior Director of Dining Services - Orlando, FL

Morrison HealthcareOrlando, FL, US
serp_jobs.job_card.full_time
Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director, Patient Solutions

Director, Patient Solutions

AssistRxOrlando, FL, US
serp_jobs.job_card.full_time
The Program Director is responsible for overseeing all functions of a Program.This position is also responsible for ensuring a service-oriented and professional working environment by providing sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Environmental Service, Housekeeping

Director of Environmental Service, Housekeeping

Southern Medical RecruitersOrlando, FL, US
serp_jobs.job_card.full_time
Director of Environmental Service, Housekeeping.Director of Hospital Environmental, Housekeeping, Bio Hazard, Laundry, etc. Client is seeking strong hospital experienced Director for large hospital....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Interim Director of Operations

Interim Director of Operations

AMN HealthcareOrlando, FL, US
serp_jobs.job_card.temporary
Interim Director Of Operations.A Florida healthcare organization is seeking their next Interim Director of Operations!.The Interim Director of Operations will be responsible for the oversight of da...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Assistant Director of Dining Services

Assistant Director of Dining Services

Compass GroupOrlando, FL, US
serp_jobs.job_card.full_time
Assistant Director of Dining Services I.As an Assistant Director of Dining Services I, you will be responsible for assisting with the day-to-day food service operations of a healthcare facility.You...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Traveling Director of Dining Services - Orlando, FL

Traveling Director of Dining Services - Orlando, FL

Compass GroupOrlando, FL, US
serp_jobs.job_card.full_time
Traveling Director Of Dining Services.Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems.M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Clinical Services / Full-Time Employment / Winter Garden

Director of Clinical Services / Full-Time Employment / Winter Garden

Harmony United Psychiatric CareWinter Garden, FL, US
serp_jobs.job_card.full_time
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC.We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Medical Staff Services (West Region)

Director of Medical Staff Services (West Region)

Bayfront Health St. PetersburgOrlando, FL, US
serp_jobs.job_card.full_time
Director Of Medical Staff Services.Orlando Health is seeking a dynamic and experienced Director of Medical Staff Services to lead and oversee medical staff operations across three hospitals on Flor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Director of Dining Services

Senior Director of Dining Services

Compass GroupOrlando, FL, US
serp_jobs.job_card.full_time
Director of Dining Services is responsible for overseeing the day to day Foodservice operations.You will manage and lead a team of employees, and also be responsible for managing client relationshi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Operations And Business Development (Orlando)

Director of Operations And Business Development (Orlando)

Cornerstone CaregivingOrlando, FL, US
serp_jobs.job_card.part_time
We are looking for someone who : .Wants to leave behind the typical structured, 8-5 desk job.Is willing to bet on themselves and be financially rewarded for it. Enjoys problem solving within a fast-pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Regional Director of Clinical Services

Regional Director of Clinical Services

The Avante GroupOrlando, Florida
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We are currently seeking a Regional Director of Clinical Services for Central and South FL to join our team at the Avante Group, Inc corporate team!. At our company, YOU are our greatest asset!.Regi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director Facility Operations

Director Facility Operations

Acadia HealthcareLongwood, FL, US
serp_jobs.job_card.full_time
Director - Facility Operations Orlando Health Behavioral Health Hospital.Acadia Healthcare and Orlando Health have formed a joint venture to develop, construct, and operate a state-of-the-art, tw...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days