Quality Assurance Manager

Quality Assurance Manager

This position is responsible for overall operations quality assurance / quality management program under the direction of the Quality Assurance Operations Director; ensuring that the quality system is implemented and followed; maintaining documents, records and certifications according to state and federal health care standards in compliance with accreditation guidelines.

Essential Functions :

• Compiles, reviews, and analyzes data related to client concerns, QA events and corrective actions in order to determine areas for quality improvement.
• Assists with unification of standard operating procedures (SOP) for each section in the laboratory by meeting with department supervisors and evaluating SOPs.
• Evaluates quality control data to determine trends and issues and develops corrective action plans to address these issues.
• Reviews, updates and maintains quality assurance plans.
• Leads the quality assurance / quality management committee with an emphasis on establishing / maintaining a standardized quality management program.
• Coordinates documentation for accreditation reviews.
• Provides education to staff regarding laboratory quality control programs.
• Assists departmental managers and medical directors in implementing and maintaining competency and continuing education for staff. Assist Human Resources in employee development tracks for clinical career paths within PathGroup.
• Implements corrective action plans for areas that do not meet accreditation standards.
• Meets regularly with laboratory managers, supervisors and Medical Directors to implement and monitor the laboratory quality management quality improvement program.
• Acts as the company representative at the quarterly TN state medical licensing board meetings.
• Support PathGroup's mission, vision, goals and management decisions.
• Provide leadership, solve problems, develop procedures, and conduct and attend meetings.
• Support development, implementation and maintenance of effective departmental QA programs and monitors.
• Support coordination of the maintenance, development and implementation of departmental policies and procedures.
• Must be familiar with and abide by the Corporate Compliance Program and all corporate policies, including the Privacy and Security policies.