SHIFT MANAGER

Team Lead

The Team Lead works productively to fulfill their job requirements and assists the General Manager in achieving general goals of customer satisfaction and profitability.

Benefits include free pizza for a year, rapid career growth, and the Ampler Cares Program.

Performance results include serving customers correct, complete orders within service time goals according to the Customer Service Standards, preparing and ensuring consistent, high quality products are served to customers, displaying the proper image and following policies, cleaning and organizing work stations, performing cash management responsibilities, providing direction and feedback to colleagues, performing cost controls, completing paperwork, and following procedures associated with opening and closing.

The Team Lead must abide by all state and federal laws, practice and enforce all Little Caesars-Ampler Pizza II policies and procedures, motivate, direct and coach colleagues, ensure the General Manager is prepared to meet customer needs, support the General Manager in building sales and controlling costs, and troubleshoot operational problems.

The job requires lifting and moving 55 pounds, reaching and moving items from high and low positions, controlling and utilizing equipment safely, "Shakerboard" work, applying pressure to cut and clean products, counting, separating and weighing food products, communicating with customers and co-workers, understanding direction and instructions, processing customer orders, comprehending training materials, passing required training programs, using mathematical skills, legally driving an automobile, and supervising people.

Qualifications include previous experience in retail or customer contact, being at least 18 years of age, possessing a high school diploma, excellent verbal communication and interpersonal relations skills, dependability, hard work, ability to work under pressure, a valid driver's license, meeting background verification guidelines, and providing documentation proving eligibility to work in the United States.