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General Manager (Raleigh)

COLLEGE HUNKS HAULING JUNK AND MOVINGRaleigh, NC, United States

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Benefits

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources

About the Role : As the General Manager, you will own full P&L responsibility, drive operational performance, and lead a team of managers, captains, and associates to deliver 5-star service every day. You will play a critical role in team development, sales execution, safety, and culture. This is a hands-on leadership position for someone who thrives in a fast-paced, service-based business.

What Youll Do

Leadership & Team Development

Recruit, hire, train, and retain top talent across frontline and leadership roles

Coach, mentor, and hold team members accountable to performance expectations

Foster a positive, high-energy culture aligned with our H.U.N.K.S. core values

Operations & Execution

Oversee daily operations to ensure job readiness, routing efficiency, and excellent client experience

Manage fleet maintenance, equipment, supplies, and inventory

Drive compliance with safety standards, company policies, and regulatory requirements

Sales & Customer Experience

Ensure high conversion rates on inbound estimates and outbound sales follow-up

Oversee delivery of white-glove customer service on every job

Lead by example in handling high-priority clients and complex jobs

Financial Management

Own and manage the P&L, including revenue targets, COGS, labor, and overhead

Monitor KPIs and implement improvement strategies to maximize profitability

Forecast staffing needs and schedule effectively to match demand

Growth & Strategy

Collaborate with marketing and BD teams to grow local brand awareness and lead flow

Identify and pursue B2B and referral opportunities

Drive continuous improvement in processes, tools, and team performance Performs other duties as assigned.

What You Bring

Experience

3+ years of leadership experience in operations, logistics, or service-based industries

Proven success in managing teams and driving performance

Strong business acumen with experience in budgeting and P&L management

Excellent communication, decision-making, and conflict-resolution skills

High level of personal accountability and professionalism

College degree preferred but not required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Employment Opportunities With College HUNKS

As Seen on ABC's Shark Tank, CBSs Undercover Boss, HGTV's House Hunters, CNBCs Blue-Collar Millionaires and more. With nearly 200 franchise locations across North America, College H.U.N.K.S. Hauling Junk & Moving (CHHJ / M) is one of the largest and fastest growing franchise opportunities. The company is a multi-year consecutive winner of the INC 5000 Fastest Growing Companies award, and headquartered in beautiful sunny Tampa, FL. The Brand Central team provides franchise support to the franchise owners across the country and operates a World Class Sales and Loyalty Center.

A purpose-driven, values-based, socially conscious organization that has been recognized as one of the Top Places to Work and is known for its unique and fun company culture, CHHJ / M is an ideal place to flourish and grow as a professional.

COMPANY MISSION : To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).

College Hunks Hauling Junk and Moving - Corp Office is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

Our purpose is to Move the World emotionally by eliminating stress for people who are moving or dealing with clutter, and by creating opportunities for entrepreneurs and hard workers who are eager to learn how to build a business. We do it by living out our core values.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Consumer Services

Referrals increase your chances of interviewing at College H.U.N.K.S. Hauling Junk and Moving by 2x

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General Manager • Raleigh, NC, United States