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Castle Cafe Team Member - Full-Time
Castle Cafe Team Member - Full-TimeRuby Falls • Chattanooga, TN, USA
Castle Cafe Team Member - Full-Time

Castle Cafe Team Member - Full-Time

Ruby Falls • Chattanooga, TN, USA
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Job Title : Castle Cafe Team Member

Reports To : Food & Beverage Manager

Benefits :

  • Tips earned will vary by shift worked
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • 401(k) plan
  • Paid Time Off
  • EAP
  • Birthday Pay
  • Life Insurance with AD&D
  • Scholarship Opportunities
  • Free Admission to Local Attractions
  • Flexible Scheduling
  • Team Member Events
  • Free Wellness Screenings

Responsibilities and Duties :

  • Must be available to work in and perform all roles as needed, including Castle Café and seasonal carts.
  • Must maintain professionalism and courtesy while interacting with guests and team members.
  • Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values.
  • Must be available to train new team members with the point of sale system, opening and closing procedures, food safety and sanitation procedures.
  • Perform ID checks on customers prior to beer sales.
  • Demonstrates effective leadership through training and communicating with all team members.
  • Demonstrates fairness, consistency, and confidentiality with all team members and works well with limited supervision.
  • Ability to initiate open, clear communication with team members as well as managers.
  • Ability to enforce food safety and sanitation.
  • Move Kegs and rotate stock as needed.
  • Assists in receiving and stocking food and beverage deliveries.
  • Assists in keeping the stock and storage areas organized and clean.
  • Tracks inventory and disposes of expired products as necessary.
  • Ensures appropriate sanitization and cleanliness of all equipment including utensils, dishes, tables, and chairs.
  • Ensures food temperatures are monitored.
  • Ability to reliably meet required work schedule and adhere to company attendance policies.
  • Must be available to work during peak seasons including weekends and holidays; evenings as needed.
  • Must be available to assist with and work during the annual Retail Inventory week.
  • Ability to work in various roles and departments based on company needs.
  • Must maintain uniform compliance.
  • Other duties as needed or assigned.

    • Physical Requirements

  • Ability to stand, walk, climb, stoop, and balance.
  • Ability to lift, grab, press, and push to perform essential duties.
  • Lift and carry up to 60 pounds.
  • Ability to safely maneuver beverage kegs frequently weighing up to 60 pounds.

    • Educational and Other Requirements :

  • Must have an Alcoholic Beverage Commission (ABC) serving permit within 61 days of hire.
  • ServSafe Certification.
  • Must have basic computer skills; knowledge of Point of Sale systems.
  • Must be available to work a flexible schedule including evenings, weekends, holidays, and peak seasons.
  • Ability to input and access data in computer, to perform assigned duties with attention to detail and accuracy.
  • Ability to understand guest inquires and provide accurate responses.
  • Ability to count, give correct change, keep cash bags and drawers organized.
  • Ability to multi-task in a fast pace environment.
  • The ability to work with and successfully lead a team.
  • Must be able to effectively work with team members to solve problems as they arise.
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    Team Member • Chattanooga, TN, USA