Delivery Coordinator

Job Description

Starting Pay : $18 / HR

Job Location : 1025 Kitty Hawk Road Universal City, TX 78148

Job Summary

The Delivery Coordinator will assign company truck drivers for the delivery of product by performing the duties below.

Duties / Responsibilities

• Plans an efficient delivery and pick-up route by assigning trucks according to factors such as length and purpose of the trip, freight requirements and capacity, and preference of delivery method.
• Estimates date and time of delivery to customer. Records time of departure, destination, cargo, and expected time of return. Monitors equipment utilization and productivity.
• Issues keys, record sheets, and bills of lading / invoice copies to drivers.
• Investigate overdue vehicles and deliveries.
• Interfaces with customers and other employees to expedite loads or locate missing, misrouted, delayed, or damaged merchandise.
• Assists customers in resolving complaints, including escalating them to management when appropriate.
• Maintains record of mileage, fuel used, repairs made, and other expenses.
• Assigns helpers to drivers if needed.
• Operates cash register, when necessary, accurately and efficiently to ensure customer satisfaction.
• Operates a forklift when necessary.
• Performs other related duties as assigned.

Required Skills / Abilities

Education and Experience

Physical Requirements

McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and / or interview process should contact a representative of the People Development Department at (866) 896-0884. EOE, AAP, D, F, VA