Rep, Mobile Examiner - (P / T) - ExamOne / Fargo, ND area

Overview

Rep, Mobile Examiner - (P / T) - ExamOne / Fargo, ND area

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program.

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services.
• Responsible for completing application packets and other paperwork accurately.
• Label, centrifuge and split specimens as required by test order.
• Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends.
• Package specimens for transport and ship to lab indicated on work orders.
• Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
• Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.
• Follows current Examiner's Manual and reads, understands and complies with departmental policies, protocols and procedures.
• Maintains all appropriate Phlebotomy logs and maintains an error rate of no more than 3%.
• Confirms exams with clients day before appointment and status the case at time of confirmation.
• Correct non-applicant errors within a 24 hour timeframe.
• Submits accurate time and travel logs, and expense forms as required.
• Properly clock in and out for work assignments and provides travel logs when applicable.
• Demonstrates organizational commitment and adheres to grooming, dress code, and lab coat policies; aware of smoke residue and strong fragrances.
• Wear company issued identification badge at all times during work assignments.
• Reports to work on time, follows attendance guidelines.
• Answers the telephone professionally and communicates effectively with customers, agents, applicants, coworkers and the public.
• Remains polite and courteous; communicates unresolved problems to the appropriate Manager or Supervisor.
• Performs other department-related clerical duties as assigned and assists with SOP implementation for examiner services.
• Flexible travel (up to 25 mile radius) and flexible work hours; maintain availability in Examview; may require weekends, holidays and overtime.
• All other duties as assigned within scope of the position and required use of company i-pad or specified electronic device.

Qualifications

Physical And Mental Requirements

Education and Certification

High School Diploma or Equivalent

Phlebotomy or Medical Assistant certification

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status. We do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

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