Repair Options Specialist

Job Description

Job Description

Who We Are :

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing :

As the Repair Option Specialist, you will be responsible for the development of repair option event pricing using SOC, PSQ, SIS 2.0, and other quoting systems. This role supports the Rebuild & Repair Options Manager with customizing and maintaining standard jobs and repair options. You will also assist other service managers, sales reps, and departments with repair standard and quoting.

Primary Responsibilities :

• Develop repair option templates (service segments with parts lists) using Repair Options BUILDER software.
• Maintain machine specific repair option data.
• Validate repair option standards throughout the dealership by querying our repair history and standard jobs.
• Interface with Service Management for product and service feedback that impacts repair option development.
• Maintain high volume / low complexity / low risk price material (e.g. PM) for sales representatives.
• Train persons to use Repair Options.
• Assist Service Operations Manager with developing and customizing repair option prices.
• Develop and produce Repair Option and Standard Job reports, as required.

Additional Responsibilities :

Who We Are Looking For :

To be successful in this position you should have prior Caterpillar technical experience and be proficient with Microsoft Excel. This position also requires someone who is detail-oriented and enjoys working in a team environment.

Education / Experience :

Required Qualifications / Skills :

Values :

At Yancey Bros. Co, we are always looking to add people to our team who share our core values :

Ideal candidates will demonstrate the following values :

What We Offer :

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

Employee Wellness Program

Personal Time Off

Career Development