Games Attendant - Henry Dorrbaker's

Geronimo Hospitality Group

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Description :

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

HENRY DORRBAKER’S

Welcome to Henry Dorrbaker's, Beloit's coolest hangout spot. Get ready to dive into a mix of old-school charm and modern fun. We're talkin' duckpin bowling, mini golf, vintage arcade games and a giant bar with pub fare, craft cocktails and brews. And that’s just the beginning. Grab your buddies and let the good times roll at Henry Dorrbaker's.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24 / 7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Games Attendant, you are responsible for effectively serving customers and extending great customer service by providing information to help with gaming attractions, presenting order choices, and maintaining a fun competitive gaming experience by promoting a exciting, fun, and friendly atmosphere.

EVERY DAY, YOU WILL

• Ensure all guests are greeted in quick and friendly way
• Greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests or inquiries.
• Suggest all attractions along with food and drink options.
• Work closely with management to immediately address all customer concerns and create a fun gaming experience
• Confirm all BEO’s and / reservations for the day with MOD
• Assist with setting tables and rearranging tables to accommodate parties
• Detailed knowing and understanding menus and gaming attractions /
• Maintains cleanliness standards in the entry way, front desk and gaming attractions, to keep a presentable and attractive facility for our guest
• Receives proper payment from guest and ensures accuracy of guest check and method of payment to safeguard customer and company.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Attends all pre-shift and departmental meetings in person to enhance communications and gain knowledge of products, service and facilities.
• Respect all your co-workers and managers
• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Always present a clean and professional appearance.
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

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Requirements :

WHAT IT TAKES TO SUCCEED

Experience and / or Training Basic math skills required, must be able to add, subtract, and count change back to customer, legible handwriting, and strong customer service and oral communication skills. Must be 16 years of age.

YOU’LL STAND OUT IF YOU BRING

Technology / Equipment Experience in operating POS.

MANDATORY REQUIREMENT

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard . Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

Compensation details : 12-12 Hourly Wage

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