Talent.com
System Director of Brand Experience & Engagement
System Director of Brand Experience & EngagementCommon Spirit Health • Englewood, CO, US
System Director of Brand Experience & Engagement

System Director of Brand Experience & Engagement

Common Spirit Health • Englewood, CO, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

System Director Of Brand Experience & Engagement

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

The System Director, Brand Experience & Engagement is responsible for designing and delivering signature, human-centered brand experiences that deepen connection with patients, consumers, employees, and care providers. This leader plays a critical role in translating CommonSpirit's brand promise into emotionally resonant, real-world experiences that foster trust, loyalty, and advocacy.

This role is a key driver of internal brand alignment and external brand activation, ensuring that every touchpointfrom the bedside to the browser to the breakroomreflects the mission and values of CommonSpirit. The Director will lead experience design initiatives informed by journey mapping, behavioral insights, and cross-functional collaboration, ensuring that humankindness isn't just seen or heard, but truly felt at every touchpoint.

Key Job Responsibilities

Brand Experience Strategy & Implementation . Lead the development and implementation of a systemwide brand experience strategy that supports CommonSpirit's business and brand objectives. Translate the brand promise into tangible experiences across employee, provider, patient, and consumer touchpoints.

Patient & Consumer Journey Mapping and Experience Design . Drive the mapping and analysis of patient and consumer journeys across diverse care settings. Identify moments that matter and design signature brand experiences rooted in empathy, trust, and relevance.

Employee & Provider Experience and Advocacy . Lead internal brand engagement strategies that foster pride, connection, and advocacy among employees and providers. Map employee and caregiver journeys to identify opportunities for branded experiences that reflect CommonSpirit's mission and values.

Internal Brand Engagement and Advocacy . Foster a culture of "brand thinkers" across the organization by helping leaders and teams understand that delivering humankindness is not just a principlebut a strategic imperative guiding every decision we make. Build advocacy and brand fluency through strategic leader engagement, team education, and relationship-building across our matrixed structure.

Experience Measurement & Continuous Improvement . Establish KPIs and dashboards to measure experience outcomes related to brand equity, engagement, satisfaction, and loyalty. Apply human-centered design principles and feedback loops to continuously refine experiences based on data and insight.

Cross-Functional Collaboration & Governance . Lead cross-functional efforts to unify disparate experience initiatives under a single brand experience strategy.

Job Requirements

Required Education and Experience

  • Bachelor's degree in Marketing, Organizational Development, Human-Centered Design, Communications, or related field (Master's preferred).
  • 10+ years of progressive experience in brand experience, service design, employee engagement, or consumer experience strategypreferably in healthcare or mission-driven environments.
  • Demonstrated ability to lead human-centered design, experience mapping, and brand activation across complex organizations.
  • Deep understanding of employee and patient experience methodologies, and a proven track record of translating insight into impactful programs.
  • Collaborative leadership style with experience influencing diverse stakeholders across HR, clinical, operations, and marketing functions.
  • Strong storytelling and communication skills, with the ability to connect vision to action.
  • Data-driven decision maker with experience in measurement frameworks, performance dashboards, and strategic reporting.

CommonSpirit Health offers a generous benefit package, including medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s), and other defined benefits offerings.

serp_jobs.job_alerts.create_a_job

Director Of Engagement • Englewood, CO, US

Job_description.internal_linking.related_jobs
Director of Customer Experience

Director of Customer Experience

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Experience.Key Responsibilities Define key performance metrics and benchmarks for Customer Experience, driving continuous improvement Provide acti...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Retention

Director of Retention

VirtualVocations • Denver, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Retention to lead customer engagement and retention strategies.Key Responsibilities Own the full subscriber journey, including onboarding, renewal, and chur...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Director of Application Development

Director of Application Development

VirtualVocations • Denver, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Application Development (Remote).Key Responsibilities Lead and manage application development teams, providing guidance and support for project delivery Co...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director of M&A Integration

Senior Director of M&A Integration

VirtualVocations • Littleton, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of GDATS M&A Integration.Key Responsibilities Serve as the primary liaison to the GDATS Senior Leadership Team on all M&A tech integration initiatives ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Special Education Teacher

Special Education Teacher

Focused Staffing • Bailey, CO, US
serp_jobs.job_card.full_time
Quality preparation in the areas of physical, social, academic and emotional needs for students with mild to moderate disabilities. Background in functional behavior assessment and positive behavior...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Learning Programs

Director of Learning Programs

VirtualVocations • Denver, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Learning Programs.Key Responsibilities Design breadth membership programs to upskill technical and productivity workers Create technical requirements and d...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
System Director Strategic Sourcing Cardiovascular

System Director Strategic Sourcing Cardiovascular

Common Spirit Health • Englewood, CO, US
serp_jobs.job_card.full_time
System Director Strategic Sourcing Cardiovascular.CommonSpirit Health, Englewood, Colorado.The Director, Strategic Sourcing Cardiovascular is responsible for overseeing a National Perspective and S...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Experience Director

Client Experience Director

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Client Experience Director to oversee the development and support of customer service teams in a remote environment. Key Responsibilities Train, motivate, and guide a te...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director, People Experience, NA

Director, People Experience, NA

Vantage Data Centers • Denver, CO, United States
serp_jobs.job_card.full_time
Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America,...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Director of Product Management

Senior Director of Product Management

VirtualVocations • Aurora, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Product Management to lead their product strategy and execution for an enterprise fitness software platform. Key Responsibilities Lead product strateg...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Applied Technology

Director of Applied Technology

VirtualVocations • Lakewood, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Research and Applied Technology - HR & Talent Advisory.Key Responsibilities Define and execute the applied technology roadmap supporting HR & Talent Advisor...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocations • Aurora, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success.Key Responsibilities Design and execute the scaled customer success strategy across North America Lead, coach, and develop a high-performi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director, Client Engagement

Director, Client Engagement

Publicisgroupe • Westminster, CO, United States
serp_jobs.job_card.full_time
The Director, Client Engagement plays a vital leadership role in ensuring client happiness, enhancing business impact, and coordinating account profitability. You\'ll lead a team that orchestrates w...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Director / Director - Customer Experience

Sr. Director / Director - Customer Experience

Frontier Group Holdings • Denver, CO, US
serp_jobs.job_card.full_time
Director / Director - Customer Experience.At Frontier, we believe the skies should be for everyone.We deliver on this promise through our commitment to Low Fares Done Right.This is more than our tagl...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Specialist Lead - Elevator

Sr. Specialist Lead - Elevator

undefined • Golden, CO, US
serp_jobs.job_card.full_time
Cheers to creating an incredible tomorrow! .At Molson Coors, we tackle big challenges and defy the status quo.With a proud legacy of excellence, an incredible portfolio of beer, seltzers, sp...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director of Enterprise AI

Senior Director of Enterprise AI

VirtualVocations • Arvada, Colorado, United States
serp_jobs.job_card.full_time
Director, Product Manager - Enterprise AI (Remote).Key Responsibilities Set the AI product vision and roadmap for Generative AI products and solutions Gather and translate requirements by partne...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director of Technology and Analytics

Senior Director of Technology and Analytics

Matchstick • Denver, CO, US
serp_jobs.job_card.full_time
Launched in 2008, our primary objective was to find tangible, practical ways to 'love our neighbor.Over the years, this has taken many forms, from providing a night out for single moms, to star...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Enterprise Applications

Director of Enterprise Applications

Radiance Holdings • Denver, CO, US
serp_jobs.job_card.full_time
Director of Enterprise Applications.Radiance Holdings is a platform company that acquires, builds, and manages franchise and related companies in the beauty and self-care sector.Our mission is to n...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted